Hayley Smith
Auckland,AUK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Milking Shed Hand
Oete Investments Ltd
07.2018 - 10.2020
- Milking goats.
- Bringing goats to and from the milking shed.
- Plant and vat procedures.
- Handling and identifying sick goats.
- Operating farm vehicles.
- Washdown procedures.
- Performing farm duties when required.
- Helped with the training of new staff.
Shed Supervisor
Oete Farm
08.2016 - 04.2018
- In charge of all milking shed duties. Stocktake, VAT wash, plant wash, and operation.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Facilitated training sessions for new employees on company policies and procedures.
- Making sure all 2,600 goats are milked and locked away correctly.
- Identifying, treating, and recording sick goats.
- Operating farm vehicles, machinery, and completing weekly hygiene checks on the plant, while maintaining a high standard.
- Handling any shed or stuff problems.
Shop Manager
Rags Direct
01.2014 - 01.2016
- Company Overview: Retail Store.
- Lead, supervised, managed staff, and staff responsibilities.
- Provided customer service, dealt with inquiries, handled cash and payments, and supported customers with choices.
- Handled, maintained, and regularly rotated stock.
- Responsibility is for the day-to-day operation of the shop, including opening duties.
- Implemented strategies to increase sales and profitability of the shop.
- Monitored staff performance and provided feedback and guidance as necessary.
- Facilitated prompt resolution of customer problems and complaints.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Organized special events such as product launches, promotions or discounts.
General Assistant
Morags Lodge
09.2014 - 11.2014
- Catering for 10 to 80 people.
- On breakfast and dinner shifts.
- Cleaning rooms in the hostel daily.
- Customer service.
- Check-in duties and recommending local places to see for guests.
- Spring clean of the kitchen and living areas.
Waiter
Sliver Cross pub
07.2014 - 09.2014
- Worked in a busy environment.
- Catering for functions.
- Set the tables according to the event and for the numbers.
- Occasional kitchen work, including cleaning tables,
- High customer service and taking orders.
Education
New Zealand Certificate in Business (Administration And Technology) (Level 3) - Business Administration And Technology
Open Polytechnic (Studying currently part time)
NCEA - Level 1 & 2
Basic Kitchen Skills -
M.I.T
Kitchen Hygiene skills -
M.I.T
Certificate of great success -
Waiuku Collage
Skills
- Customer service
- Department organization
- Analytical thinking
- Goal oriented
- Attention to detail
- Decision-making
Certification
- NCEA- Level 1 & 2
- M.I.T- Basic Kitchen Skills
- M.I.T- Kitchen Hygiene skills
- Certificate of great success
References
- Warren Irvine, Owner of Rags Direct, 0274305452
- Shaun Murry, Manager of Oetes farm, 021516110
- Claire Christie, Manager of Morags Lodge, 07717781131
Affiliations
- Outdoors and adventure lover.
- Traveling to new places.
Timeline
Milking Shed Hand
Oete Investments Ltd
07.2018 - 10.2020
Shed Supervisor
Oete Farm
08.2016 - 04.2018
General Assistant
Morags Lodge
09.2014 - 11.2014
Waiter
Sliver Cross pub
07.2014 - 09.2014
Shop Manager
Rags Direct
01.2014 - 01.2016
New Zealand Certificate in Business (Administration And Technology) (Level 3) - Business Administration And Technology
Open Polytechnic (Studying currently part time)
NCEA - Level 1 & 2
Basic Kitchen Skills -
M.I.T
Kitchen Hygiene skills -
M.I.T
Certificate of great success -
Waiuku Collage
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