Hazel Williams
Lower Hutt,Wellington
Summary
Bachelor of Commerce graduate, majoring in Management and Commercial Law, with over five years of experience in fast-paced, team-oriented roles. Experienced in customer service and supporting day-to-day operations, with a strong ability to manage competing priorities, and communicate clearly. Seeking to apply both practical experience and academic knowledge in a professional environment, while continuing to develop skills and expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assistant
Hireace
Te Aro, Wellington
02.2026 - Current
- Collaborated with team members to ensure effective store operations.
- Inspected interiors and exteriors for damage, reporting issues to management.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Handled customer inquiries and resolved issues promptly and professionally.
FRONT OF HOUSE
Boulcott Farm Cafe and Bar
Lower Hutt, Wellington
02.2022 - Current
- Helped coordinate large bookings and functions.
- Responded to customer enquiries and provided clear, accurate information.
- Communicated effectively with a wide range of people in a professional environment.
- Delivered high-quality service in a fast-paced environment.
- Handled enquiries and resolved issues while maintaining a high standard of service.
- Used POS systems to accurately process transactions and maintain digital records.
- Assisted in training new front-of-house staff members.
- Prepared and served hot and cold beverages, including alcoholic and non-alcoholic drinks, ensuring high-quality service.
- Maintained high standards of cleanliness in the café area and the equipment used for coffee preparation.
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art.
FRONT OF HOUSE
Sea Salt Cafe and Eatery
Lower Hutt, Wellington
10.2022 - 03.2023
- Delivered friendly, attentive table service during busy shifts.
- Took and delivered orders, ensuring a high standard of customer experience.
- Maintained the cleanliness and presentation of dining and service areas.
- Handled customer inquiries and resolved complaints professionally.
- Handled POS transactions and cash accurately, following company procedures.
CUSTOMER SERVICE REPRESENTATIVE
BP
Lower Hutt, Wellington
01.2021 - 01.2022
- Provided efficient service to fuel and retail customers.
- Maintained a clean and well-stocked food cabinet while preparing baked and ready-to-serve items.
- Handled POS transactions and cash accurately, following company procedures
- Complied with safety procedures and food safety standards.
- Prepared barista coffee quickly and consistently during peak times.
- Managed stock and maintained the cleanliness of the shop, ensuring operational readiness.
- Followed safety protocols when handling hazardous materials, such as fuel and oils.
Education
Bachelor of Commerce - Management And Commercial Law
Victoria University of Wellington
Wellington, NZ11-2025
Some College (No Degree) -
Hutt Valley High School
Lower Hutt, NZSkills
- Communication
- Analysis
- Organization
- Professionalism
- Resilience
- POS systems
- Microsoft Office
- Collaboration
- Customer service
- Research skills
Certification
Full NZ driver's license
Timeline
Sales Assistant
Hireace
02.2026 - Current
FRONT OF HOUSE
Sea Salt Cafe and Eatery
10.2022 - 03.2023
FRONT OF HOUSE
Boulcott Farm Cafe and Bar
02.2022 - Current
CUSTOMER SERVICE REPRESENTATIVE
BP
01.2021 - 01.2022
Bachelor of Commerce - Management And Commercial Law
Victoria University of Wellington
Some College (No Degree) -
Hutt Valley High School