HE ZHANG
Auckland,AUK
Summary
I am a passionate and responsible job seeker with a passion for supermarket staff positions. Because my experience in car sales gives me excellent customer service skills and ensures they have a pleasant shopping experience at the supermarket. I also worked in a fast-paced coffee shop, which made me good at working with teams and able to effectively collaborate with colleagues to complete work tasks together. My flexibility and adaptability allow me to excel in a fast-paced work environment. I am a reliable, willing to learn, hard-working and friendly candidate who looks forward to contributing to your company's success.
Overview
9
9
years of professional experience
Work History
Barista
M Stand
SHENZHENG
01.2023 - 01.2024
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Promoted additional items with beverages, increasing store sales.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Automotive Sales
PENGFENG 4S Car Shop
SHENZHENG
04.2015 - 04.2022
- Developed strong rapport with customers and created positive impression of business.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed extensive product knowledge, becoming a trusted advisor to customers seeking information on new models and features.
- Delivered consistent sales growth by effectively managing leads, following up on inquiries, and closing deals.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Education
Bachelor of Science - Automotive Service Engineering
XIHUA University
SICHUAN09.2014
Skills
- Teamwork and Collaboration
- Cleanliness and sanitation
- Inventory Counts
- Adaptable and Flexible
- Customer service-focused
- Punctual and Reliable
- Store maintenance
- Product and Service Sales
- Reliable and Responsible
Timeline
Barista
M Stand
01.2023 - 01.2024
Automotive Sales
PENGFENG 4S Car Shop
04.2015 - 04.2022
Bachelor of Science - Automotive Service Engineering
XIHUA University