Heather Angielisa
Papakura,New Zealand
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Shop Assistance/Salesperson
TiA Mannequin
Apia, Samoa
07.2022 - 04.2026
- Managed daily operations of the shop, ensuring efficient service and customer satisfaction.
- Ordered and entered merchandise in POS system, pricing items to optimize sales potential.
- Balanced cash register, maintaining accurate cash handling and financial records.
- Designs new monthly displays in Gift shop display windows.
- Executed tasks without supervision.
Supermarket Worker
Frankie’s Samoa
Matautu-Tai, Apia
03.2018 - 04.2022
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and selections.
- Stocked shelves and organized merchandise for easy access.
- Unloaded delivery trucks promptly to maintain inventory flow.
Grocery Stocker
Kumeu New World
Auckland, New Zealand
03.2016 - 11.2016
- Stocked shelves with fresh produce and grocery items daily.
- Organized inventory and rotated products on shelves to maintain freshness and appeal.
- Assisted customers in finding products and addressed inquiries to enhance shopping experience.
Nanny
Family Day Care
Taumeasina, Samoa
01.2011 - 01.2016
- Read stories and coordinated daily activities to engage children's learning and development.
- Implemented disciplinary strategies to address behavioral issues with children. and recommend other measures to correct behaviour.
- Conducted house calls and facilitated one-on-one progress report sessions with parents to discuss children's development.
Education
High School Diploma -
Leififi College
Apia, SamoaSkills
- Customer support
- Cash management
- POS management
- Sales demos
- Quality assurance
- Creative problem solving
- Clear explanation
- Communication
- Organization
- Interpersonal skills
- Ability to work with others
- Team collaboration
- Workplace safety
- Superior customer service skills
- Presentation techniques
- Problem-solving
- POS management
Languages
- Samoan
- English
Personal Information
- Date of Birth: 07/07/92
- Gender: Female
- Nationality: New Zealand
- Marital Status: Married
Timeline
Shop Assistance/Salesperson
TiA Mannequin
07.2022 - 04.2026
Supermarket Worker
Frankie’s Samoa
03.2018 - 04.2022
Grocery Stocker
Kumeu New World
03.2016 - 11.2016
Nanny
Family Day Care
01.2011 - 01.2016
High School Diploma -
Leififi College