Heather Rieger
Auckland,AUK
Summary
Accomplished Sales Manager offering 14 years of experience developing and maximizing Wholesale and Technical sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
26
26
years of professional experience
Work History
Business Development Manager
Nuzest New Zealand Ltd
02.2019 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Kept meticulous client notes and updated account information in company databases.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Managed the Integrity of our Assured Food Quality certification.
Territory Manager
Vital Health Company NZ Ltd (Nuzest NZ Ltd)
04.2013 - 02.2019
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Researched competitor activity and used findings to develop sales growth strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Conducted regular market analysis to identify new opportunities for territory sales growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Communicated product quality and market comparisons by creating sales presentations.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Technical Sales - Promotions & Development
Zymus International
08.2008 - 04.2013
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Worked with clients from initial product development brief through to finished commercial product.
- Maintained the Quality Assurance systems and certifications for the company.
Technical Sales Manager
Zymus International Ltd
11.2003 - 08.2007
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Prospected new customers to generate sales leads and increased revenue from existing clients.
- Promoted company products and services by attending trade shows and industry conferences.
- Conducted market analyses and presented findings to product team to develop and enhance product offerings.
- Maintained client and company confidence by keeping records confidential and secure to avoid data breach risks.
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Fostered positive relationships with team members to improve company culture and increase productivity.
- Researched product availability and acquired use, benefits and pricing structure information for clients.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Home & Community Manager
Landmark Education
01.2003 - 08.2003
- Responsible for scheduling and managing home and community introductions for Landmark Education for the Auckland Office.
- Coached and empowered graduates in sharing the technology.
Marketing Assistant
Robert Harris Foodservice
02.2002 - 01.2003
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Updated spreadsheets with statistical, financial and non-financial information.
- Collaborated with internal and external experts to develop the First New Zealand Unit Standard qualification for Baristas.
- Worked with the Franchise team and cafe owners in training and developing staff.
Food Technologist - Coffee
Cerebos Gregg's
09.1997 - 02.2002
- Performed regular inspections of production lines to guarantee sanitary environment.
- Provided guidance on improved quality control measures to increase customer satisfaction.
- Developed extensions and improvements to food product lines.
- Tested new, alternative raw materials through analysis, sourcing and trials.
- Formulated Instant and Roast & Ground coffee formulations, complying with cost, product design and sensory and regulatory requirements.
- Improved product quality, flavour and versatility of coffee blends.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Bachelor of Food Technology - Food Technology And Processing
Massey University
Palmerston North, NZWanganui Girls' College
Whanganui, NZSkills
- Goals and Performance
- Sales Expertise
- Account Management
- Proposal Writing
- Cold Calling
- Cross-Functional Collaboration
- Growth Management
- Client Relationship-Building
Timeline
Business Development Manager
Nuzest New Zealand Ltd
02.2019 - Current
Territory Manager
Vital Health Company NZ Ltd (Nuzest NZ Ltd)
04.2013 - 02.2019
Technical Sales - Promotions & Development
Zymus International
08.2008 - 04.2013
Technical Sales Manager
Zymus International Ltd
11.2003 - 08.2007
Home & Community Manager
Landmark Education
01.2003 - 08.2003
Marketing Assistant
Robert Harris Foodservice
02.2002 - 01.2003
Food Technologist - Coffee
Cerebos Gregg's
09.1997 - 02.2002
Bachelor of Food Technology - Food Technology And Processing
Massey University
Wanganui Girls' College
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