Heike de la Rey
Tauranga,Tauranga
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
12
12
years of professional experience
Work History
Barista
Kitchen Republic
01.2017
- Barista, Customer service, Eftpos, Setup & Closing
Barista
Fusion Coffee Roastery
01.2016
- Barista, Eftpo, Orders, Packing, Opening & Closing, Cashup
Barista
Vagabond Cafe
01.2015
- Barista, Eftpos, Food prep, Opening & Closing, Cashup & Banking
Assistant Manager
Chemist Warehouse
Tauranga, BOP
12.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Pharmacy Assistant
Chemist Warehouse
Tauranga, BOP
10.2019 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Retail (natural health & supplements) & Barista
Wild Earth Organics
01.2012 - 01.2014
- Customer service, Vast Knowledge of Supplements & Natural Health, Packing, Displays, Replenishing stock
- Barista, Eftpos, Food prep, Opening & Closing, Cashup & Banking
Education
Diploma - New Zealand Digital Photography Diploma (NZQA Level 5)
Southern Institute of Technology
Diploma (honours) - Diploma of Art & Creativity (NZQA Level 5)
The Learning Connexion
Bachelor - Photographic Design (3 years complete)
Massey University
Bursary/NCEA Level 3 -
James Hargest High School
Skills
- Vast knowledge of natural health and supplements
- Excellent customer service
- Works well with a team and self motivated
- Timely and attention to detail
- Experience in display setup and replenishing stock
- Friendly, will go the extra mile and solution focused
- Keen interest in health care, excited to upskill and study/learn more
- Reliable and excellent work ethic
- Learn new systems with ease
Solo Exhibition
Tauranga, Dreamscapes, Original Oil Paintings, 2012
Exhibition Hosting
- NZSO Foundation, Gendie Somerville-Ryan, Wellington, Exhibition attendant for Lev Melikov's NZSO Photography Hosting, Assisting in sales & packing photography to storage, 2007
- Sotheany Ream, Documentary Photography Exhibition, Wellington, Wellington, Setting up Solo Exhibition Eyes to Cambodia, Thistle Hall Hosting, Display, Lighting, Sales, 2006
Freelance Photography
- Venom Hair, Invercargill, Opening event night in new location, 2006, 2019
- Roxanna Zamani, Invercargill, Location photoshoot with model of collection, 2006, 2019
- The Engine Room, Kaleb Phillipe, Hamilton, Model Portfolio, web & print promotion, 2006, 2019
- Prime Property, Wellington, Real estate photography for web & print promotion Interior & exterior photography of 17 city locations, 2006, 2019
- Sophie Burrowes, Wellington, Look Book, Summer Collection, 2009 Multi location fashion shoot Model portfolio for Red 11 Studio, Auckland, 2006, 2019
- New Zealand Exchange Limited, Hannah Johnston, Wellington, Young professionals Ball events photography Location group & individual portrait photography, 2006, 2019
- The Engine Room, Kaleb Phillip, Hamilton, Model portfolio, photography for Dominion Post Article, 2006, 2019
- Holistic Assistant Ltd., Anne-Marie Richards, Brochure design, business card design & promotional photography, 2006, 2019
- Bucks Menswear, Brendon Buckley, Wellington, Men's Fashion Q Magazine (full page ad), 2007 Black Magazine (full page ad), Issue #4, 2007 Bucks opening night events photography, 2006, 2019
- Madame Fancy Pants, Claire Terry, Wellington, B-Guided Magazine, full page ad, 2006, 2019
- Healthy Options Limited, Tauranga, Cover Photo, December 2005/ January 2006 Summer Issue Cover Photo, May 2006 Issue Cover Photo, June 2006 Issue, 2006, 2019
- International Yoga Teachers Assn, Anne Purchase, Wellington, Yoga Convention Graduation Night & Celebration Party Events photography, 2006, 2019
- Rixon Groove, Wellington, Wellington City Guide ad, 2006, 2006, 2019
- Magneto Magazine (now Massive), Kate Orgias, Massey University, Wellington, Cover photo, Inside article & photography, 2006, 2019
- Sstimuluss, Band, Wellington, Wellington, Promotional photography for articles in Dominion Post & Capital Times, 2006, 2019
References
- Lesley Lambert, Owner, Kitchen Republic, Tauranga, 07-578-7211
- Jan Hearn & Rachel Miller, Co-Owners, Wild Earth Organics (now Huckleberry), Tauranga, 07-578-7211
Timeline
Assistant Manager
Chemist Warehouse
12.2022 - Current
Pharmacy Assistant
Chemist Warehouse
10.2019 - Current
Barista
Kitchen Republic
01.2017
Barista
Fusion Coffee Roastery
01.2016
Barista
Vagabond Cafe
01.2015
Retail (natural health & supplements) & Barista
Wild Earth Organics
01.2012 - 01.2014
Diploma - New Zealand Digital Photography Diploma (NZQA Level 5)
Southern Institute of Technology
Diploma (honours) - Diploma of Art & Creativity (NZQA Level 5)
The Learning Connexion
Bachelor - Photographic Design (3 years complete)
Massey University
Bursary/NCEA Level 3 -
James Hargest High School