Heimona Potoru
Auckland
Summary
Kia Orana, I am currently working in the trade buisness. I have a very strong passion for technology.. Even as i work in the building industry I have continued to increase my knowledge in the cyber industry whenever i can.
I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Hardworking and reliable with strong ability in networking. Highly proactive and punctual with team-oriented mentality.
Currently looking to go into cybersecurity with insight regarding malware, cyber threats and ways to deflect violations from systems and networks.
Diligent employee with expertise upgrading networks, software, applications and hardware.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Apprentice Carpenter
Handley Building
Auckland
02.2019 - Current
- Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
- Obtained strong understanding of residential and commercial building codes.
- Completed hands-on training with skilled carpenters, resulting in woodwork proficiency with equipment.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Maintained records and documented actions for progress reports.
Apprentice Carpenter
Wright Brothers Building
Masterton
03.2018 - 02.2019
- Followed OSHA and corporate safety regulations and procedures.
- Encouraged feedback from foreman and trade workers on site to incorporate suggestions into later work.
- Helped with movement of materials and equipment to different job sites.
- Cut materials on job site to prepare for installation.
- Cleaned job site after work completion and disposed of debris in proper containers.
- Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
- Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
- Obtained strong understanding of residential and commercial building codes.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
Labourer
Firth Industries
Napier
04.2017 - 11.2017
- Support Machine Operator Around work site manufacturing concrete blocks ensuring it is readily available and good quality for customers.
IT Intern
Ministry Of Education
Rarotonga
02.2015 - 02.2017
- Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
- Took active role in multiple and diverse projects to become familiar with technical tools and procedures.
- Supported IT technicians during configuration of local area network, wide area network and corporate Internet system.
- Strengthened networks and infrastructure during outage windows to prevent downtime for essential services.
IT Technician
Ministry Of Health
Rarotonga
11.2016 - 11.2016
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Acted as single point of contact for customers during technical faults and security-related events.
- Responded to or escalated tickets based on severity and internal policies governing responses.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Supported users with fax machines, printers and other output devices to facilitate local connectivity requirements.
- Identified and eliminated computer viruses and threats, implementing measures to protect against future data breaches.
Education
Terrora College
Cook Islands, RarotongaSkills
- Application Installations
- Account Administration
- Customer Service Support
- Troubleshooting Network Issues
- Microsoft Windows and Office
- Collaborative Team Player
- Positive and Upbeat
Timeline
Apprentice Carpenter
Handley Building
02.2019 - Current
Apprentice Carpenter
Wright Brothers Building
03.2018 - 02.2019
Labourer
Firth Industries
04.2017 - 11.2017
IT Technician
Ministry Of Health
11.2016 - 11.2016
IT Intern
Ministry Of Education
02.2015 - 02.2017
Terrora College