Summary
Overview
Work History
Skills
Certification
Personality
References
Hobbies and Interests
Timeline
Generic

Helen Fenton

Te Kauwhata,Waikato

Summary

I am highly motivated, well presented, friendly, outgoing and discreet. I have extensive experiences in the civil construction / distribution logistic administration industry. My experience allows me to have skills in people interaction, organization, teamwork and real world knowledge. I am a loyal, honest and reliable employee. I work well in a team and also independently. I strive to work at my fullest potential and enjoy learning new skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Dricon Dispatch Team Leader

Firth Industries
01.2015 - Current
  • Managing National Customer Services for Dricon, Logistics co-ordination nationwide, Customer complaints, Dricon dispatch office functions, Yard co-ordination, Reporting incidents/ customer complaints /order and delivery stats, Managing all distribution invoicing, Daily manufacturing meetings, Weekly site meetings, Commercial customer relationships/ordering / quoting / transport, Export orders / transport co-ordination, Pricing all national Dricon transport

Dricon Dispatch coordinator

Firth Industries
01.2013 - 01.2015
  • Proving back up to NSO for 8months, Commercial customer ordering and logistic requirements, Export orders, Dricon Distributor based logistics nationwide, Pallet and product returns, Processing Delivery dockets, Attend Daily Site Manufacturing meetings

Call Centre Representative

Firth Industries
01.2012 - 01.2013
  • Answering all incoming NSO calls for all Firth Industry divisions, Taking and dealing with Customer complaints for all Firth Industry divisions, Merchandise Mail outs, Merchandise stock takes, Weekly whip meeting with Marketing and senior managers, Dricon customer service nationwide order entry and dispatching

Project Support/Officer Manager

Downer NZ
08.2009 - 01.2012
  • Collation of DJR and invoices, Managing all purchase orders and receipts, Stock managing of all items such as asphalt mix, emulsion, and road patches etc, Liaison with client and ensuring all jobs have been allocated to staff, Managing all incoming calls, Monthly reporting to department manager, Cable locates including filing cable monitor reports, Sole charge of all plant and fleet servicing; in house and with Suppliers; maintaining a tight service schedule

Office Manager

Fenton Corporation Limited
04.2000 - 06.2009
  • Daily Invoicing/ Pricing negations, Preparation of preliminary quotations to clients, Accounts payables and receivables including debt collection, Managing GST Returns / PAYE Returns and payroll, Banking and reconciling

Skills

  • Managing teams
  • Experiences in Microsoft office suite
  • Time management
  • Project management
  • Problem solving
  • Multitasking
  • Communication

Certification

  • Fletcher Building – Operation excellent for leaders programme
  • Step up March – September 2017
  • Performance & development Planning – July 2018
  • Challenging conversations - July 2018
  • Radar Training (H/S)
  • Protect Leadership Training (H/S)
  • First Aid (current)
  • Fire training (current)

Personality

  • Great can-do attitude
  • Flexible
  • Self-starter
  • Driven
  • Passionate
  • Energetic
  • Honest

References

  • Mr. Darryll Shelley, 0211071268/ 027 244 6226, Darryll_shelley@clear.co.nz
  • Stacey Redshaw, 0211494021, Stacey.redshaw@chillisoft.net, Inside sales team leader for Chillisoft (Cyber Security Company)

Hobbies and Interests

  • Outdoor activities such as walking, trekking, horse riding and mountain bike riding
  • Watching motor racing / speedway / drags and watching Rugby
  • Reading
  • Hanging out with Mates

Timeline

Dricon Dispatch Team Leader

Firth Industries
01.2015 - Current

Dricon Dispatch coordinator

Firth Industries
01.2013 - 01.2015

Call Centre Representative

Firth Industries
01.2012 - 01.2013

Project Support/Officer Manager

Downer NZ
08.2009 - 01.2012

Office Manager

Fenton Corporation Limited
04.2000 - 06.2009

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Helen Fenton