Helen George
Auckland,AUK
Summary
With a proven track record at Flo & Frankie, I excel in customer service and complaint resolution, enhancing client satisfaction and loyalty. My background as a Registered Nurse and Flight Attendant has honed my exceptional organizational skills and ability to multitask, ensuring high-quality outcomes in fast-paced environments.
Overview
43
43
years of professional experience
Work History
Assistant Store Manager
Flo & Frankie
Ponsonby, Auckland
11.2022 - Current
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Sales Assistant
Flo & Frankie
Commercial Bay, Auckland
01.2021 - 11.2022
- Provided excellent customer service to clients in person and over the phone.
- Greeted customers to determine wants or needs.
International Flight Attendant
Air New Zealand
Mangere, Auckland
03.1986 - 07.2020
Registered Nurse
Auckland Hospital
Grafton, Auckland
03.1982 - 02.1986
Education
Kelson Girls High School
Kelson, NZSkills
- Exceptional organizational skills
- Customer service background
- Customer support
- Multitasking and organization
- Complaint handling
- Follow-up skills
References
References available upon request.
Timeline
Assistant Store Manager
Flo & Frankie
11.2022 - Current
Sales Assistant
Flo & Frankie
01.2021 - 11.2022
International Flight Attendant
Air New Zealand
03.1986 - 07.2020
Registered Nurse
Auckland Hospital
03.1982 - 02.1986
Kelson Girls High School
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