Helen George
Auckland,AUK
Summary
With a proven track record at Flo & Frankie, I excel in customer service and complaint resolution, enhancing client satisfaction and loyalty. My background as a Registered Nurse and Flight Attendant has honed my exceptional organizational skills and ability to multitask, ensuring high-quality outcomes in fast-paced environments.
Overview
43
43
years of professional experience
Work History
Assistant Store Manager
Flo & Frankie
Ponsonby, Auckland
2022.11 - Current
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Sales Assistant
Flo & Frankie
Commercial Bay, Auckland
2021.01 - 2022.11
- Provided excellent customer service to clients in person and over the phone.
- Greeted customers to determine wants or needs.
International Flight Attendant
Air New Zealand
Mangere, Auckland
1986.03 - 2020.07
Registered Nurse
Auckland Hospital
Grafton, Auckland
1982.03 - 1986.02
Education
Kelson Girls High School
Kelson, NZSkills
- Exceptional organizational skills
- Customer service background
- Customer support
- Multitasking and organization
- Complaint handling
- Follow-up skills
References
References available upon request.
Timeline
Assistant Store Manager
Flo & Frankie
2022.11 - Current
Sales Assistant
Flo & Frankie
2021.01 - 2022.11
International Flight Attendant
Air New Zealand
1986.03 - 2020.07
Registered Nurse
Auckland Hospital
1982.03 - 1986.02
Kelson Girls High School