Helen George
Auckland
Summary
Accomplished Assistant Store Manager and Sales Assistant at Flo and Frankie, with a background as a Registered Nurse and International Flight Attendant, showcasing unparalleled customer service and attention to detail. Expert in enhancing customer relations and team performance, significantly boosting satisfaction rates. Skilled in time management, ensuring operational excellence and efficiency.
Overview
43
43
years of professional experience
Work History
Assistant Store Manager
Flo and Frankie
11.2022 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Sales Assistant
Flo and Frankie
01.2021 - 11.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
International Flight Attendant
Air New Zealand
03.1986 - 07.2020
Registered Nurse
Auckland Hospital
03.1982 - 02.1986
Education
High School Diploma -
Kelston Girls High School
Kelston, AucklandSkills
- Customer service
- Customer relations
- Time management
- Attention to detail
Timeline
Assistant Store Manager
Flo and Frankie
11.2022 - Current
Sales Assistant
Flo and Frankie
01.2021 - 11.2022
International Flight Attendant
Air New Zealand
03.1986 - 07.2020
Registered Nurse
Auckland Hospital
03.1982 - 02.1986
High School Diploma -
Kelston Girls High School
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