Helen Hina
Palmerston North,MWT
Summary
Dynamic and results-driven Stockroom Manager at Countdown Supermarket, skilled in shipment coordination and RF scanning. Enhanced operational efficiency through effective inventory management and safety protocol implementation. Recognized for adaptability and strong documentation skills, contributing to improved team performance and customer satisfaction in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Store Person
Halls Logistics
Palmerston North, MWT
02.2020 - Current
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Operated material handling equipment safely while loading or unloading deliveries.
- Maintained accurate stock levels with regular audits and timely reordering of products.
Pick Packer
Bluebird Foods
Auckland, AUK
01.2004 - 2008
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Maintained compliance with all relevant regulations regarding packaging materials, hazardous goods handling, and waste disposal practices within the facility.
Stockroom Manager
Countdown Supermarket
Palmerston North, MWT
04.2009 - 08.2020
- Conducted regular performance reviews, providing constructive feedback to team members for continuous improvement.
- Monitored supplier performance regularly to identify potential risks or areas requiring improvement within supply chain management processes.
- Assisted in budget preparation, tracking expenses closely to minimize costs while maintaining high operational standards.
- Implemented safety protocols within the stockroom environment, reducing workplace accidents and maintaining compliance with regulations.
- Managed returns process efficiently, resulting in swift resolution of customer issues and minimized financial impact to the company.
- Improved stockroom efficiency by implementing an effective organization system for inventory management.
Skills
- Heavy lifting
- Loading and unloading
- Adaptable learning
- RF scanning
- Documentation skills
- Shipment coordination
- Warehouse safety
Refs
Grayson Climo 0212803034
Michelle Rongokea 0210489693
Timeline
Store Person
Halls Logistics
02.2020 - Current
Stockroom Manager
Countdown Supermarket
04.2009 - 08.2020
Pick Packer
Bluebird Foods
01.2004 - 2008