Summary
Overview
Work History
Skills
Timeline
Generic
Helen Hunt

Helen Hunt

Central Registry Officer
Porirua

Summary

Hardworking

Experienced CentralRegistryOfficer with over 23 years of experience in Ministry Justice. Excellent reputation for resolving problems and improving customer satisfaction.

Reliable employee seeking Advisor Customer support position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Central Registry Officer

Ministry Of Justice
12.2003 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Developed team communications and information for meetings.

Collections Call Centre Agent

Ministry of Justice
Wellington
07.2000 - 12.2003
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Skills

  • Training
  • Deputy Registrar
  • Collections
  • Negotiations
  • Mentoring

Timeline

Central Registry Officer

Ministry Of Justice
12.2003 - Current

Collections Call Centre Agent

Ministry of Justice
07.2000 - 12.2003
Helen HuntCentral Registry Officer