Helen Sagote Falaniko Autagavaia
AUCKLAND
Summary
Detail-oriented professional with four years of experience in aviation and customer service, along with a background in manufacturing and warehousing. Strong organizational skills and a commitment to continuous learning enhance adaptability in dynamic environments. Proven ability to work independently and as part of a team while efficiently mastering new skills.
Overview
6
6
years of professional experience
Work History
Service Centre Assistant & Machine Operator
Chep Limited
11.2025 - 06.2026
- Using Water blaster to wash a range of Pallecons and containers
- Replace glass windows on Pallecons
- Operate infeed and outfeed machines for the crate wash
- Fix/operate erectors, destacker, dryer, closer, sorter and robot that stacks all the crates into sizes
- Operate robot that washes pallecons
- Meeting targets of 12,000 plus crates per day by keeping machines running smoothly
Interior Presentation Crew
AIR NEW ZEALAND LIMITED
12.2022 - 09.2025
- Be the truck driver's right hand and perform all marshalling duties such as organizing equipment going into the truck and have knowledge of amount of equipment needed like blankets and chemicals etc.
- Marshalling trucks onto the aircraft
- Organized and used industrial cleaning products following strict safety procedures
- Assisted team leader in daily operations
- Completed Mana Project training program
- Directed the marshalling of trucks onto the aircraft, ensuring proper alignment and safety protocols were followed.
- Advocated for union members' rights
- Thrived in fast-paced environments, adapting quickly to changing demands.
Pick Packer
LSG SKY CHEFS LIMITED
05.2022 - 12.2022
- Sorted carts according to flight schedules for efficient loading
- Picked items from inventory and packed them for shipment
- Prepare orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
- Verified accuracy of packing slips and documentation to ensure correct items were boxed for clients
- Verified proper labelling and identification before shipment
- Sort carts to match flights
- Sorted items by category and organized them in designated areas for easy access
- Operated manual and electric pallet jacks to move merchandise
- Followed orders precisely for correct items, sizes and quantities
General Labourer
COVERSTAFF RECRUITMENT
05.2020 - 10.2022
- Executed RF scanning to track inventory accurately
- Performed voice picking to enhance order accuracy
- Executed pick packing to prepare orders for shipment
- Provided customer service to address inquiries and resolve issues
- Operated pallet jacks and pallet truck to transport materials efficiently
- Pulled orders efficiently to meet and exceed demanding productivity goals.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Printed labels, packaged boxes and loaded outbound containers
- Checked packing slips and documentation to ensure accurate boxing of items requested by clientele.
Seafood Assistant
NEW WORLD SUPERMARKET
10.2021 - 05.2022
- Sanitized seafood area, ensuring product safety and quality
- Checked quality of products and removed expired items
- Inspected product quality and eliminated expired items to maintain freshness
- Cleaned and sanitized seafood area to preserve products
- Guided customers in product selection, tailoring recommendations to individual needs
- Washed floors, walls, coolers and storage shelves
- Followed food safety practices and sanitation guidelines
- Stocked and rotated food items according to expiration dates
- Train new staff on food preparation and safety procedures.
- Operated food slicers, grinders and chopper in accordance with safety guidelines
- Maintained composure and work quality while under stress
- Pushed, pulled and transported large loads and objects
- Maintained accurate documentation of daily activities
- Wrapped and boxed products for safe transport
- Conducted cleaning and organization of workspaces for safety
- Performed recordkeeping to track inventory and sales
- Executed scanning and labelling of products for inventory management
Education
Mount Albert Grammar
Skills
- Machine Setup
- Logistics Coordination
- Inventory Management
- Shipping and Receiving
- Pack Deliveries
- Picking and Processing
- Health and Safety Standards
- Meeting KPIs
- Warehouse Equipment Operation
- Math Skills
- Customer Service
- Training leadership
- Team Leader
- Fast Learner
- Written and Verbal Fluent Professional English
- Speak Samoan
- Warehouse Equipment Operation
Timeline
Service Centre Assistant & Machine Operator
Chep Limited
11.2025 - 06.2026
Interior Presentation Crew
AIR NEW ZEALAND LIMITED
12.2022 - 09.2025
Pick Packer
LSG SKY CHEFS LIMITED
05.2022 - 12.2022
Seafood Assistant
NEW WORLD SUPERMARKET
10.2021 - 05.2022
General Labourer
COVERSTAFF RECRUITMENT
05.2020 - 10.2022
Mount Albert Grammar