Helen Stewart
Administrator
Papamoa,BOP
Summary
I believe I have the administration and customer service experience to take on a challenging role. I am a confident communicator with a passion for problem solving and working with customers to achieve the best solution to any problem. I have a clean drivers license and I am confident driving both manual and automatic vehicles. I would happily agree to a Police background check. I hold a New Zealand Passport.
Overview
17
17
years of professional experience
Work History
Administrator
Armstrong Plumbing & Drainage Ltd
04.2022 - 03.2025
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Collected, arranged, and input information into database system.
- Streamlined invoice processing, reducing average payment turnaround time.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
SMAC Services
09.2020 - 01.2022
- Company Overview: Automotive service and small machinery repair agency
- Automotive service and small machinery repair agency
Sales and dispatch. Casual holiday cover.
Everbuild Australasia Ltd
10.2013 - 06.2020
- Company Overview: (Trade supplies, adhesives and sealants)
- (Trade supplies, adhesives and sealants)
Office Administrator receptionist
Pedigree Engineering Ltd
08.2008 - 02.2019
Henry Stewart Ltd, t/a Go Cool
05.2014 - 07.2017
- Company Overview: Partner in a refrigerated freight business servicing the BOP and Coromandel, until business sold 2017
- Partner in a refrigerated freight business servicing the BOP and Coromandel, until business sold 2017
Contract administration & workshop Co-ordinator
Colourfast Powercoating
04.2015 - 09.2015
- Enhanced workshop efficiency by streamlining scheduling processes and coordinating logistics.
Office Administrator, Reception
Mount Insulation & Sheetmetals
10.2013 - 10.2014
Education
High School -
Fraser High School
Certificate of Teacher Aide Practice Level 4 - Teachers Aide
Toi Ohomai Institute of Technology
Tauranga, NZ12-2011
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Documentation and reporting
- Decision-making
- Staff management
- Work Planning and Prioritization
- Scheduling
- Mail handling
- Timesheet processing
- Events coordination
- Supplies ordering
- Flexible schedule
- Technical documentation
- Contract administration
- Client communication
- Workflow optimization
Work Experience
2 years, Drainage Merchants Ltd, Hamilton, 7.5 years, Carlyon Civil Construction Ltd, petroleum service, 8 years
Family
2 independent adult daughters, widowed
Skills
- Administration
- Customer service
- Problem solving
- Communication
License
New Zealand Passport, clean
Background Check
willing to agree
Hobbies and Interests
- Gardening
- Home baking
- Home/garden improvements
- Sports
- Outdoor activities
Education
Fraser High School, Hamilton
Timeline
Administrator
Armstrong Plumbing & Drainage Ltd
04.2022 - 03.2025
SMAC Services
09.2020 - 01.2022
Contract administration & workshop Co-ordinator
Colourfast Powercoating
04.2015 - 09.2015
Henry Stewart Ltd, t/a Go Cool
05.2014 - 07.2017
Sales and dispatch. Casual holiday cover.
Everbuild Australasia Ltd
10.2013 - 06.2020
Office Administrator, Reception
Mount Insulation & Sheetmetals
10.2013 - 10.2014
Office Administrator receptionist
Pedigree Engineering Ltd
08.2008 - 02.2019
High School -
Fraser High School
Certificate of Teacher Aide Practice Level 4 - Teachers Aide
Toi Ohomai Institute of Technology
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