Summary
Overview
Work History
Education
Skills
I have worked alot with children with various disabilities.
Additional Information
Timeline
Generic

Helen Symons

New Plymouth,TKI

Summary

With a proven track record at Chalmers Resthome, I excel in multitasking and team leadership, significantly enhancing operational efficiency and patient satisfaction. My expertise spans eco-friendly practices and safety regulations, ensuring top-notch care and environment. Achievements include streamlining patient care processes and leading initiatives that improved health outcomes. I am well liked by the residents and people that i am caring for.

Overview

8
8
years of professional experience

Work History

Senior Housekeeper

Chalmers Resthome
09.2019 - Current
  • Addressed potential health hazards proactively, implementing measures to prevent mold growth or pest infestations onsite.
  • Handled guest complaints professionally, resolving issues quickly to maintain satisfaction while adhering to company policies.
  • Maintained high guest satisfaction ratings by ensuring timely completion of all housekeeping tasks.
  • Monitored inventory levels, ensuring sufficient supplies were always available for efficient operation.
  • I have my level 2 in cleaning and am trying to do level 3

Health Care Assistant

Chalmers Resthome
07.2016 - 10.2019
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
  • Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
  • Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
  • Participated in ongoing training sessions, staying current with best practices in health care assistance.
  • Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
  • Proactively addressed potential issues by consistently monitoring patients'' progress, making adjustments to care plans when necessary to optimize outcomes.
  • Supported patients'' physical therapy goals through guided exercises and range of motion activities.
  • Improved overall wellness through providing educational materials on preventative measures and self-care strategies tailored to each patient''s unique needs.
  • Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
  • Streamlined administrative tasks such as scheduling appointments, managing inventory levels, and updating electronic health records systems efficiently.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments
  • I have completed levels 2 & 3 in healthcare

Education

Spotswood College
New Plymouth, NZ
10.1985

Skills

  • Multitasking efficiency
  • Strong Organizational Abilities
  • Team Leadership Qualities
  • Eco-friendly Cleaning Practices
  • Knowledge of safety regulations
  • Basic Computer Literacy
  • Quality Control Standards
  • Equipment maintenance know-how
  • Interpersonal relationship building

I have worked alot with children with various disabilities.

I was a teacher aide 17 years ago and i also did repite care so that they parents could get a well deserved break. I have 5 children of my own 3 adults and 2 teenages. my youngest has high functioning autisum . I am a nana of 1 very cute 2year old. Im a people person and strongly believe that laughter is the best medicine and it help to put people at ease in stressful situations.

Additional Information

I work great as a team player and just as good on my own. I am dyslexic and that can be a proplem with writing thing down.

Timeline

Senior Housekeeper

Chalmers Resthome
09.2019 - Current

Health Care Assistant

Chalmers Resthome
07.2016 - 10.2019

Spotswood College
Helen Symons