Helena Croggon
Howick,Auckland
Summary
Dynamic and results-oriented professional currently pursuing a double degree in Law and Psychology, now taking a semester off to gain practical experience. Seeking full-time work until the end of the year when I return to university. Proven expertise in customer service and multitasking, with experience at Daisy Chang and North Beach. Excelled in team collaboration and retail operations, significantly enhancing guest experiences and operational efficiency. Demonstrates exceptional communication skills and a commitment to maintaining high service standards.
Overview
2
2
years of professional experience
Work History
Waitress
Daisy Chang
03.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Retail Worker
North Beach
10.2023 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Bachelor of Law And Psychology -
University of Auckland
Auckland, NZ10.2027
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Retail operations expertise
- Organized Retail Crime Prevention
Timeline
Retail Worker
North Beach
10.2023 - 02.2024
Waitress
Daisy Chang
03.2022 - Current
Bachelor of Law And Psychology -
University of Auckland
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