Helina Prasad
10 Dallow Place, Henderson,Auckland
Summary
In many areas of my life I have been able to develop a passion for people. In my nursing career so far I have gained a strong foundation in clinical skills and a commitment to continuous learning, I strive to provide the highest standard of care while advocating for patients wellbeing and dignity. I thrive in collaborative, fast paced environments and am driven by a genuine desire to support and uplift others through every stage of their health journey.
Overview
9
9
years of professional experience
Work History
Registered Nurse, Emergency Department
Te Whatu Ora- Waitemata
Waitakere Hospital
09.2024 - Current
- Maintained accurate documentation of patient records according to hospital policy.
- Implemented infection control measures within assigned unit in order to maintain a safe environment.
- Observed changes in patient status during shift assignments; reported any changes promptly to the team and doctors.
- Collaborated with healthcare team members to ensure optimal patient outcomes. Which also included other members of the multidisciplinary team.
- Developed individualised plan of care based on assessment results and doctor's orders.
Sales Associate
Spark
, Auckland
03.2023 - 03.2024
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assessed customer needs to provide assistance and information on product features.
- Adhered to company initiatives and achieved established goals.
Sales Consultant
Telstra
, Sydney
03.2022 - 01.2023
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
Sales Agent
Industrie Clothing Limited
, Sydney
03.2022 - 12.2022
- Achieved personal and store sales goals with sound customer service and sales protocol.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Working effectively in fast pace environment, with large volume of customer requests.
- Maintained professional network of potential clients and business opportunities.
Sales Associate
The Warehouse
, Auckland
09.2016 - 01.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Collaborated with others to discuss new opportunities.
- Worked with cross-functional teams to achieve goals.
Education
Bachelor of Nursing
Auckland University of Technology
08-2024
Personal Interest
I enjoy serving at the church on Sundays in the greeting team, and as a leader of a girls lifegroup. Having the privilege to serve in an area that I am passionate about is rewarding. Serving alongside many different nationalities and age groups allowed me to experience different cultures other than my own. This helped me develop a love for serving and caring for people.
REFERENCES
Charge Nurse Waitakere ED:
Sharlene 021976335
Store manager Spark:
Laura 0275118349
Warehouse manager:
Renee 02108893993
Timeline
Registered Nurse, Emergency Department
Te Whatu Ora- Waitemata
09.2024 - Current
Sales Associate
Spark
03.2023 - 03.2024
Sales Consultant
Telstra
03.2022 - 01.2023
Sales Agent
Industrie Clothing Limited
03.2022 - 12.2022
Sales Associate
The Warehouse
09.2016 - 01.2022
Bachelor of Nursing
Auckland University of Technology
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