HELLEN OMERI

• Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement
• Enabling recovery-focused services that lead their own recovery and independency
• Established trust-based relationships with clients through empathetic communication and active listening skills

• Enhanced client well-being by providing comprehensive support and resources tailored to individual needs and personal plans.
• Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
• Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.

• Collaborated with team members to maintain a positive work environment and enhance service quality.
• Managed inventory by tracking product usage and reordering supplies as needed.
• Implemented salon policies to promote professional atmosphere and enhance client experiences.
• Executed colour, hairstyling applications for achieving vibrant, long-lasting results that complemented skin tones and individual features.

• Implemented staff training programs for improved employee performance and retention rates.
• Boosted revenue through targeted marketing campaigns designed to attract new clientele while retaining existing customers.
• Mentored and developed employees for growth within the company, promoting from within when possible.
• Managed inventory control systems, optimizing stock levels for maximum efficiency without compromising availability or quality.
• Developed networks for hairstyling, makeup and beauty therapy
• Head Hair and Makeup stylist for films, tv, fashion shows, magazines - 2012- 2013, SAMOA, NEW ZEALAND

• Cultivated relationships with partners to expand support networks for initiatives.
• Developed strategic outreach plans for increased community participation in initiatives.
• Coordinated community events by engaging local stakeholders and volunteers.
• Increased donor engagement by developing and implementing targeted outreach strategies.
• Organised Softball Games for South Pacific Games, International Tri Softball Competition.
• Member of the Executive Samoa Softball Federation.
• Special Olympics Secretary and Roll out team for Special Olympics Samoa.

Pump Class instructor for teams and individuals