Tanya Verma
Auckland, New Zealand ,Auckland
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Health Care Assistant
Rose Ridge Rest Home
01.2024 - 03.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
Sales Assistant
Novo Shoes
06.2023 - 03.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Education
Diploma - Community Healthcare And Support Level 7
Nzse
New Lynn, AUK03.2024
Bachelor In Medical Science - Medical Science
Kurkshetra University, India
India 09.2020
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Dementia and Alzheimer's knowledge
- Feeding Assistance
- Attention to Detail
- Empathy and Compassionate Care
- Meal Preparation
- Observing responses
- Calm Under Stress
- Mobility Assistance
- Bedsore Prevention
- Patient Observation
- Recording vital signs
- Blood Sugar Monitoring
- Documenting behaviors
- Emotional and Social Support
- Support Services
- Infection Control
- Heavy Lifting
- Emotional Support
- Patient evaluations
- Caregiver Relations
- Family Communication
- Administering Medications
- Home Care Aide (HCA)
- Medication Administration
- Feeding assistance expert
- Basic Life Support
- Emotional Intelligence
- Direct Patient Care
- Personal Care Aide
- Patient Assessments
- Universal Precautions
- Companionship and emotional support
- Personal Care Aide (PCA)
- Room Cleaning and Restocking
- Activities of Daily Living ADL Support
- First Aid Certification
Languages
Hindi
Native or Bilingual
Timeline
Health Care Assistant
Rose Ridge Rest Home
01.2024 - 03.2024
Sales Assistant
Novo Shoes
06.2023 - 03.2024
Diploma - Community Healthcare And Support Level 7
Nzse
Bachelor In Medical Science - Medical Science
Kurkshetra University, India
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