Helly Desai
Auckland
Summary
Dedicated Healthcare support worker with experience coordinating staff and departments to ensure the highest level of functionality and productivity. Adept in working with patient records, medical billing, and all aspects of healthcare administration in a fast-paced environment. I am committed to utilizing my strengths and experience in healthcare systems to support smooth administrative processes.
Overview
8
8
years of professional experience
Work History
Healthcare Assistant
Shoal Bay Villa Dementia
04.2023 - 09.2024
- Assisting with daily tasks like bathing, dressing, eating, and taking medicine
- Taking vital signs at the start of each patient visit to help doctors make better diagnoses
- Recording medical histories
- Collecting specimens for lab testing
- Helping patients move around different care settings and understanding their mobility level
- Assisting with medical procedures like injections, wound care, blood and urine tests
- Ensuring patients understand instructions and that doctors understand patient concerns
- Having a positive attitude is important for working in healthcare, where you might be involved in challenging situations
- Maintain the understanding of relevant different cultural issues
Life and Wellbeing Support Staff
Creative abilities
06.2020 - 04.2023
- Communicating clearly with staff team, client and family
- Assisting with daily care necessary activities like personal care, feeding and mobility activities
- Cooking with clients as a part of recreational activity
- Medication administration and recording
- Recreational activities, outings, travel plans, encouraging to learn new skills
- Served as a liaison between patients and medical professionals
- Assisting with appointments and therapy session
- Responded to complex inquiries and issues, using excellent judgment and decision-making skills
Life and Wellbeing Support worker (Team Leader)
Creative abilities
03.2022 - 11.2022
- Served as an enthusiastic and supportive Assistant in this busy practice
- Acted as a friendly and helpful first point of contact for clients
- Worked to maintain accurate and detailed information for patient records
- Utilized automated systems to expedite patient scheduling, registration processes, and check-in processes
- Worked collaboratively with other office professionals to ensure productivity and efficiency
- Book all appointments, travelings, recreational outings, cash headlining of clients
- Support clients with their daily activities and assist them with daily living activities
- Medication administration and recording
- Maintain client and family relationship
- Take all measurements for health and safety of clients and staff in facility
- Train a new staff and making them familiar with the facility and responsibilities
Registered Nurse Staff
Kavita Clinic
04.2016 - 10.2017
- Assisted in the administration of medications, including injections, and monitored patient responses to medications
- Monitored patient vital signs, including temperature, pulse, and blood pressure, and reported any abnormalities to the medical team
- Maintained a clean and organized work environment to ensure the safety of patients and staff
- Assisted with patient exams, diagnostic tests, and treatments, ensuring patient comfort and safety
- Developed and implemented patient care plans, including nutrition and activity plans, to ensure optimal health outcomes
- Responded to patient inquiries and provided education and guidance to ensure that they understood their care plan
Education
NZQA-Level 7 Diploma - Community healthcare and Support
New Zealand School of Education
03.2021
General nursing and Midwife -
Indu Nursing School
02.2016
Medical laboratory technology -
Day & Night Lab (INDIA)
04-2013
Skills
- Ability to Work Under Pressure
- Adaptability
- Ability to Multitask
- Attention to Detail
- Medical Knowledge
- Effective Time Management
- Knowledge of Office Systems
- Healthcare Administration and Operations
- Patient care
- Supporting personal needs
Languages
English
Hindi
Gujarati
Business owner from April 2024 till January 2025 (unfortunately unsuccessful)
I bought business of liquor wholesaling but with the time the recession happened and competition has arise. Unfortunately got lots of losses in business and I shut down my business this year in January.
Timeline
Healthcare Assistant
Shoal Bay Villa Dementia
04.2023 - 09.2024
Life and Wellbeing Support worker (Team Leader)
Creative abilities
03.2022 - 11.2022
Life and Wellbeing Support Staff
Creative abilities
06.2020 - 04.2023
Registered Nurse Staff
Kavita Clinic
04.2016 - 10.2017
General nursing and Midwife -
Indu Nursing School
NZQA-Level 7 Diploma - Community healthcare and Support
New Zealand School of Education
Medical laboratory technology -
Day & Night Lab (INDIA)
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