Hepisipa Loto'aniu
Auckland
Summary
Responsible, honest and outgoing person with the ability to relate well with people of all ages and cultural backgrounds.
I am also a very hard working person, enjoy a challenge, and would be prepared to undertake further training to enhance my employment opportunities.
I am motivated and enthusiastic, I am a team player and have a good attitude towards achieving all the goals I set myself.
My greatest attributes to this job, are that I am a loyal and self-motivated person with my training, attitude and enthusiasm.
I also have a great sense of humour. I feel I have a lot to offer as a prospective employee and I am willing to undertake this challenging position.
Overview
23
23
years of professional experience
Work History
Support Worker
Epsom Girls Grammar School
10.2010 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Managed office supplies inventory, ensuring that necessary materials were always available for staff use.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Handled confidential information with discretion and ensured its secure storage according to company policies.
Night Stocker
The Warehouse Ltd
01.2010 - 06.2012
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
- Maintained neat, organized stockroom free of hazards.
- Kept work areas neat, clean and free from debris.
Cashier Team Lead
The Warehouse Ltd
01.2006 - 06.2007
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Conducted regular audits of register funds to minimize potential losses due to theft or error.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Checkout Operator
The Warehouse Ltd
12.2001 - 11.2004
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
Introductory Accounting
Open Polytechnic of New Zealand
Lower Hutt, NZ2010
Skills
- Confidentiality and Privacy
- Documentation abilities
- Cultural Sensitivity
- Teamwork and Collaboration
- Multitasking
- Multitasking Abilities
- Attention to Detail
- Reliability
Timeline
Support Worker
Epsom Girls Grammar School
10.2010 - Current
Night Stocker
The Warehouse Ltd
01.2010 - 06.2012
Cashier Team Lead
The Warehouse Ltd
01.2006 - 06.2007
Checkout Operator
The Warehouse Ltd
12.2001 - 11.2004
Introductory Accounting
Open Polytechnic of New Zealand
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