Hera Sarah AShby
Wellsford,NTL
Summary
Detail-oriented finance manager with extensive experience in financial management and operational efficiency. Skilled in developing budgets and ensuring compliance with regulations, with a track record of enhancing organizational profitability through strategic cost-saving initiatives. Detail-oriented professional with extensive experience in financial management and operational efficiency. Proven ability to analyze costs and ensure regulatory compliance, contributing to improved customer relationship management and streamlined processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Admin/Treasurer
Kaiwaka Kohanga Reo
Wellsford, Northland
02.2010 - 12.2016
- Implemented cost-saving strategies to enhance operational efficiency.
- Reconciled accounts with statements and invoices on a monthly basis, investigating, and resolving discrepancies to maintain records accuracy.
- Developed and implemented management policies, promoting responsible
- practices.
- Advised executives on contracts with significant financial implications.
- Updated billing procedures to improve overall efficiency and reduce accounts receivable.
- Investigated variances between actual expenses vs projected budget results.
- Reviewed invoices for accuracy before processing payments.
Office Administrator
The Kura Te Kura Kaupapa Maori O Ngaringaomatariki Maori O Ngaringaomatariki
Oruawharo, Northland
02.2007 - 12.2008
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Arranged travel for employees, including flight bookings, hotel reservations, and car rentals.
- Delegated work to staff, setting priorities and goals.
- Supported team members with administrative tasks to enhance workflow efficiency.
- Processed financial documents, contracts, expense reports and invoices.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Customer services/2ic
Video Ezy
Wellsford
03.2004 - 04.2007
- Managed customer service inquiries and resolved complaints promptly to maintain customer satisfaction.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated staff training sessions to enhance knowledge of best practices and company policies.
- Conducted interviews and facilitated onboarding for new hires to integrate them into the team effectively.
- Implemented process improvements to streamline operations and reduce errors.
- Analyzed team performance metrics to identify areas for development.
- Ensured compliance with safety regulations and company policies.
Education
(Level 4 Small Business Management) NZQA
Practical Education Institution
New Plymouth, NZ01-2012
(Level 2 And 3 Business / Administration) NZQA
Arotec
Wellsford, NZ06-2003
(Level 2 and 3 computing) NZQA accredited
Arotec
Wellsford, NZ06-2003
Skills
- Financial management
- Budget preparation
- Cost analysis
- Regulatory compliance
- Operational efficiency
- Customer relationship management
Affiliations
- Volunteer at Kaiwaka Kohanga Reo
Languages
English
Professional
Certification
- Full New Zealand Drivers License
Timeline
Admin/Treasurer
Kaiwaka Kohanga Reo
02.2010 - 12.2016
Office Administrator
The Kura Te Kura Kaupapa Maori O Ngaringaomatariki Maori O Ngaringaomatariki
02.2007 - 12.2008
Customer services/2ic
Video Ezy
03.2004 - 04.2007
(Level 4 Small Business Management) NZQA
Practical Education Institution
(Level 2 And 3 Business / Administration) NZQA
Arotec
(Level 2 and 3 computing) NZQA accredited
Arotec