Herenui Precilla Tamaiva

Personal Profile:

I'm a well presented hardworking and reliable Process Worker with four years of manufacturing experience at Tasti. I have experience in food production, quality standards, hygiene practices and working efficiently as part of a team in a fast-paced environment. I also have a strong background in customer service gained through previous hospitality roles. I'm dedicated, adaptable, and committed to maintaining high standards of safety, quality and productivity.

Key Skills:

• Food manufacturing and production
• Quality control and compliance
• Following standard operating procedures (SOPs)
• Health and safety awareness
• Teamwork and collaboration
• Time management
• Attention to details
• Customer service
• Cash handling and POS systems
• Flexible and reliable work ethic

Responsibilities:

• Conducted quality checks to ensure compliance with production standards.
• Collaborated with team members to meet daily production targets.
• Maintained cleanliness and organization of work area to enhance safety.
• Reduced downtime by performing regular maintenance on machinery.

Achievements:

• Developed strong knowledge of food manufacturing processes
• Consistently demonstrated reliability and commitment to meeting production goals.

Responsibilities:

• Provided exceptional customer service to enhance guest satisfaction and dining experience.
• Efficiently managed multiple tables during high-traffic periods, ensuring timely service delivery.
• Collaborated with kitchen staff to communicate menu updates and special requests effectively.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards.
• Processed customer orders accurately using point-of-sale system, minimizing errors in transactions.
• Handled cash register operations, balancing daily sales transactions with precision.
• Developed rapport with regular guests, fostering a welcoming environment that encouraged return visits.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

Career Break:

Family Responsibilities

2013 - 2022

Dedicated time to raising and caring for children and managing family responsibilities. During this period, developed strong organizational, time management, communication, and problem-solving skills.

Training and Educational Achievements:

Wellington Institute of Technology 2010-2011

• Faculty of health, business, and service industries
• Food and beverage service

International - Level 4

City and Guilds of London Institute 2010 - 2011Certificate of achievement in food safety

Wine and Spirits education trust award 2010Level 1 IVQ Certificate in food and beverage service
Level 2 IVQ Diploma in food and beverage service

Cook Islands fire and safety - 2010Level 1 foundation Certificate in wines

Cook Islands Red Cross - 2010Certificate of training fire wardens course

Reference:NZQA unit standard - 6400,6401,6402

Ngatokorima Simpson

Restaurant Supervisor

Ph: +682 - 51481