I would welcome the opportunity to bring my experience and vision to your team, contributing to the continued success and development of your community.
Overview
6
6
years of professional experience
Work History
Team Leader
Croma
Himmatnagar, India
09.2023 - 03.2025
As a Team Leader at Croma, I supervised and motivated a team of sales associates, assigning daily tasks and monitoring performance to ensure smooth operations.
I drove sales by setting targets and supporting the team in delivering excellent customer service, while managing product displays, stock levels, and promotions to maintain an attractive and organized store environment.
I also oversaw operational activities, including billing accuracy, compliance with company policies, and store cleanliness, and prepared reports on sales, inventory, and team performance for management, ensuring coordination across departments for efficient store functioning.
Team Leader
D Mart
Himmatnagar, India
03.2019 - 07.2023
As a Team Leader at D-Mart, I supervised and guided a team of associates, assigning daily tasks and monitoring performance to ensure smooth departmental operations.
I managed stock levels, maintained attractive product displays, and coordinated replenishment to meet customer demand.
I handled customer queries and complaints professionally to ensure high satisfaction, while overseeing operational standards, safety, and compliance with company policies.
Additionally, I tracked sales and team performance, prepared reports for management, and coordinated with other departments to achieve store targets efficiently.
Education
Master of Arts - English
Shree Kaljibhai R. Katara Arts College
Shamlaji, India
06-2018
Bachelor of Arts - FOUND. COMP(ENGLISH), CORE. COMP-III(ENGLISH), CORE ELE-III(HISTORY), ELECTIVE GENERIC ENVIRONMENT SCIENCE
Government Arts and Commerce College
Modasa, India
01.2016
High school or equivalent -
N.U. Bihola PVM Highschool Isari
Isari, India
01.2011
Skills
Positive Attitude
Teamwork
Self-management
Thinking Skills
Customer Service Skills
Product Knowledge
Teamwork and Coordination
Problem-Solving
Physical Stamina and Endurance
Cash Handling and POS System Knowledge
Multitasking
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
REFERENCES
Namrata Suthar
Profile Ltd Casual
Mo-0228991086
Mail-Namrata08299@gmail.com
REFERENCES
Jinit Bhavsar
Support Worker (Access Community Health)
Mo-0221089726
Timeline
Team Leader
Croma
09.2023 - 03.2025
Team Leader
D Mart
03.2019 - 07.2023
Master of Arts - English
Shree Kaljibhai R. Katara Arts College
Bachelor of Arts - FOUND. COMP(ENGLISH), CORE. COMP-III(ENGLISH), CORE ELE-III(HISTORY), ELECTIVE GENERIC ENVIRONMENT SCIENCE