HETAL PATEL
Christchurch,CAN
Summary
Adept Administration Assistant with a proven track record at Handmade Studio, excelling in records management and enhancing office efficiency. Demonstrated expertise in Microsoft Office Suite and exceptional verbal communication skills, significantly improving document processing and internal coordination. Renowned for streamlining administrative processes and elevating customer service standards.
Overview
2
2
years of professional experience
Work History
Administration Assistant
Handmade Studio
Canterbury, Christchurch
11.2024 - Current
- Organized and maintained files, including electronic records.
- Created and distributed documents, such as agendas and meeting minutes.
- Answered incoming calls in a professional manner.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Provided general clerical support as required by departmental needs.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Provided administrative support to management team.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Administrative Clerk
Party Star
Mumbai, Maharashtra
03.2023 - 08.2024
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Maintained records and personnel files to drive administration and office support.
- Provided administrative support to the executive team.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Provided support to visitors by answering questions and directing them accordingly.
- Performed data entry duties to update client information in databases.
- Answered telephones, directed calls, and took messages.
- Answered inquiries from customers regarding services or products offered by the company.
- Resolved customer complaints in a timely manner.
Education
Bachelor in Commerce -
SNDT University
Mumbai, India05-2009
Skills
- Reception desk management
- Office equipment maintenance
- Inventory supplies
- Verbal communication
- Records management systems
- Mail handling
- Office equipment
- Meeting coordination
- Bookkeeping
- Meeting preparation
- Inventory management
- Administrative support
Languages
English
Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual
Affiliations
- Member of Sunrise Toastmaster club, Christchurch.
Timeline
Administration Assistant
Handmade Studio
11.2024 - Current
Administrative Clerk
Party Star
03.2023 - 08.2024
Bachelor in Commerce -
SNDT University
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