Hicham Ezzaza
Auckland,Green Bay
Summary
I am a versatile and dynamic person with a rich background spanning culinary roles and opportunity at Salam Restaurant and security enforcement with The Red Lion, Auckland.
My experience in high-pressure environments, leveraging strong communication skills and a PADI Divemaster’s Certificate to achieve exceptional results.
Renowned for enhancing team morale and customer satisfaction, consistently exceeding employer expectations.
I am of Moroccan heritage. My wife, Leonie and I returned to New Zealand from UAE to have my son and raise him in New Zealand so that he can be brought up in the culture and environment, which I have now become a part of.
Overview
21
21
years of professional experience
Work History
General Laborer
Bouya Investment - General Maintenance Contractor
Auckland, AUK
01.2022 - Current
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and work areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Prepare, prime and painting (homes)
- Landscaping and constructing fencing
- Tiling and general work site labouring
Chef – Seasonal Contractor
Flying Trestles, Catering Company
Auckland, AUK
01.2021 - 01.2022
- Inventory of stock and ingredients for the days catering menu
- Prepare and drive food truck to film locations around Auckland.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Cater to any VIP special menu food request from VIP film crew or production team.
Manager/Chef
Fish And Chipperie, Auckland
Auckland, AUK
04.2015 - 10.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training.
- Placed orders to restock items before supplies ran out and check and receive orders
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan daily orders.
Chef/Event Caterer
DOOF DOOF Caterers
Henderson, AUK
01.2014 - 03.2015
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- mobile on-site catering for film production crew.
- stock, check and drive food trucks to various film shooting locations.
Chef
Salam Restaurant, Owner/ Chef
Auckland, AUK
04.2011 - 11.2013
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
- Achieved cost reduction targets by negotiating with suppliers for better pricing on key ingredients.
Security Officer
The Red Lion, Auckland
Auckland, AUK
02.2009 - 02.2010
- Greeted guests professionally and courteously while making safety top priority.
- Conduct patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Marine Police Officer
United Arab Emirates Government
Abu Dhabi, UAE
03.2003 - 12.2008
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Education
No Degree - Marine Police Officer
Police School
Abu Dhabi02.2004
High School Diploma -
Zerktouni Rabat
Rabat, Morroco06.1994
Skills
- PADI Divemaster’s Certificate
- Food Hygiene Certificate
- NZ Full Driver’s Licence
- Strong, physical worker
- Production line assembly
- Strong team player and building team moral
- Good understanding of workplacee Safety Procedures
- Communication – good at interacting and having conversations with a wide range of people
- Work ethic – hard working and loyal, punctual and used to working shifts and flexible work hours
- Customer service - Experience in dealing with clients, suppliers, staff, including explaining, information clearly to them and talking them through issues and resolve conflicts
- Languages – Fluent in English, Moroccan, French and Arabic
- Lifelong learning – willing and keen to upskill and on the job training as required
Languages
English
Full Professional
French
Full Professional
Arabic
Full Professional
Timeline
General Laborer
Bouya Investment - General Maintenance Contractor
01.2022 - Current
Chef – Seasonal Contractor
Flying Trestles, Catering Company
01.2021 - 01.2022
Manager/Chef
Fish And Chipperie, Auckland
04.2015 - 10.2018
Chef/Event Caterer
DOOF DOOF Caterers
01.2014 - 03.2015
Chef
Salam Restaurant, Owner/ Chef
04.2011 - 11.2013
Security Officer
The Red Lion, Auckland
02.2009 - 02.2010
Marine Police Officer
United Arab Emirates Government
03.2003 - 12.2008
No Degree - Marine Police Officer
Police School
High School Diploma -
Zerktouni Rabat