Hilary Montoya
Awapuni,Palmerston North
Summary
Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Services Manager
Millvale House Waikanae
Waikanae
01.2024 - Current
- Assess staffing, equipment, and service needs based on historical data and seasonal trends.
- Manage daily operations of clinical services department to ensure efficient workflow.
- Create comprehensive reports for senior management.
- Monitor the progress of residents, adjusting treatment plans as necessary based on outcomes.
- Develop work schedules and assignments considering workload and resource availability.
- Maintain open communication with higher management, staff, families and allied health.
- Collaborate with interdisciplinary teams to formulate individualized patient treatment plans.
- Review medical charts regularly to verify accuracy and completeness of documentation.
Unit Coordinator/Registered Nurse– Special Care Unit (Dementia Unit)
Julia Wallace Retirement Village
Milson, Palmerston North
07.2020 - 09.2023
- Enhanced resident care through collaboration with multi-disciplinary staff.
- Participated in team conferences to evaluate and adjust treatment plans for patients.
- Ensured cleanliness and organization of nursing station to maintain a safe environment.
- Facilitated smooth unit operations by effectively communicating with patients, families and staff.
- Monitored inventory levels and placed orders to ensure adequate supply availability.
- Maintained confidentiality while communicating with patients and familiescompassionately.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Registered Nurse
Julia Wallace Retirement Village
Milson, Palmerston North
07.2018 - 06.2020
- Collaborated with families, staff and allied health professionals to create, implement, and evaluate care plans.
- Delivered support to residents and families.
- Maintained accurate charts throughout shifts to ensure compliance with recordkeeping standards.
- Monitored resident condition, vital signs, recovery progress, and medication side effects.
- Adhered to infection control procedures to maintain a safe environment for staff and residents.
- Administered medications, tracked dosages, and documented resident conditions.
- Developed educational materials for use in teaching sessions.
Registered Nurse
Ultimate Care Aroha
Highbury, Palmerston North
10.2016 - 06.2018
- Developed and evaluated resident care plans in collaboration with the whole team.
- Provided support to residents and their families.
- Maintained accurate records by updating charts throughout shifts.
- Monitored resident condition, vital signs, recovery progress, and medication side effects.
- Ensured adherence to infection control procedures for safe environment.
- Administered medications, tracked dosages, and documented observations.
- Assisted physicians during examinations..
Caregiver
Ultimate Care Aroha
Highbury, Palmerston North
12.2013 - 10.2016
- Assisted residents with maintaining good personal hygiene.
- Helped residents get in and out of beds and wheelchairs.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Improved resident outlook and daily living through compassionate care.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Built strong and trusting rapport with clients and loved ones.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored residents activity levels and helped prevent sedentary behavior.
- Supported bathing, dressing and personal care needs.
- Monitored health and well-being of residents and reported significant health changes.
- Helped maintain the safety by removing hazards such as rugs or furniture that could cause falls.
Nurse Clinical Instructor
Pines City Colleges
Baguio City, Philippines
06.2004 - 03.2012
- Directed and evaluated student performance in classroom and clinical settings.
- Facilitated integration of theoretical concepts with clinical practice for students.
- Guided students through clinical placements to enhance practical skill sets.
- Conducted assessments and provided constructive feedback to support student development.
Education
Competency Assessment for Nurses -
Rannerdale Veterans’ Care
Christchurch, New Zealand08.2016
Postgraduate Diploma of International Studies (Level 8) - Resource Management, International Human Resource Management, Leadership, Communication and Change Management, People, the Planet and Sustainability, Science, the Environment and Policy Making
IPU NZ Tertiary Institute
Palmerston North, New Zealand07.2014
Bachelor of Science - Nursing
Pines City Educational Center (now Pines City Colleges)
Baguio City, Philippines03.1993
Skills
- Staff management
- Patient care
- Interdisciplinary collaboration
- Report writing
- Quality assurance
- Communication skills
- Conflict resolution
- Team building
- Patient education
- Time management
- Empathetic listening
- Scheduling coordination
- First Aid/CPR
- Patient care and education
- Recruit well-qualified staff
- Employee training program
- Performance improvement
- Attention to detail
Certification
- Syringe Driver Competency Programme, Since 2017 (updated annually)
- InterRAI Competency, Since 2017 (updated annually)
- Trauma, First Aid & CPR, St John, 06/24
Referees
- Christina Duncan, Operations Manager, Millvale House Waikanae – Dementia Care NZ, 17 Millvale Street, Waikanae, NZ, +64 210 602 653
- Roxanne Rosquita, Former Clinical Manager- Julia Wallace Retirement Village, Palmerston North, NZ, clinical.governance@experioncare.co.nz, 022 052 5717
Affiliations
- Community Organization - Igorotak New Zealand
Languages
English
Professional
Tagalog
Professional
Ilocano
Professional
Kankanaey
Professional
Timeline
Clinical Services Manager
Millvale House Waikanae
01.2024 - Current
Unit Coordinator/Registered Nurse– Special Care Unit (Dementia Unit)
Julia Wallace Retirement Village
07.2020 - 09.2023
Registered Nurse
Julia Wallace Retirement Village
07.2018 - 06.2020
Registered Nurse
Ultimate Care Aroha
10.2016 - 06.2018
Caregiver
Ultimate Care Aroha
12.2013 - 10.2016
Nurse Clinical Instructor
Pines City Colleges
06.2004 - 03.2012
Competency Assessment for Nurses -
Rannerdale Veterans’ Care
Postgraduate Diploma of International Studies (Level 8) - Resource Management, International Human Resource Management, Leadership, Communication and Change Management, People, the Planet and Sustainability, Science, the Environment and Policy Making
IPU NZ Tertiary Institute
Bachelor of Science - Nursing
Pines City Educational Center (now Pines City Colleges)
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