Summary
Overview
Work History
Education
Skills
Certification
LinkedIn
Projects
Timeline
Generic
Himanshu Matharu

Himanshu Matharu

Auckland CBD,Auckland

Summary

Logical professional with 6.5 years of experience delivering customized IT solutions to boost business operations. Expert at translating plans for business growth and specific needs into improved system designs. Employed knowledge of new technologies to suggest improvements to existing and new systems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Salesforce Technical Consultant

Datacom
05.2023 - Current
  • Increased Salesforce adoption by developing and implementing customized solutions for clients.
  • Optimized client's CRM processes by identifying pain points and recommending strategic changes, with a focus on configuration rather than customization.
  • Customized application by building frameworks and reusable components.
  • Championed agile methodologies throughout project lifecycles, leading to increased flexibility in adapting to evolving client requirements and priorities.
  • Enhanced user experience in multiple projects with well-designed Lightning Components and App Builder tools.
  • Streamlined client workflows through the integration of third-party applications, such as DocuSign, PowerBi, etc.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.

Salesforce Consultant

KPMG
11.2021 - 04.2023
  • Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.
  • Experience in designing and developing software components and having strong object oriented Architecture and integration background.
  • Leveraged Salesforce automation tools to streamline client workflows, reducing manual efforts and increasing overall efficiency.
  • Achieved successful data migration from legacy systems into new Salesforce environments without loss or compromise of vital information assets.

Salesforce Technical Engineer

Salesforce
08.2020 - 11.2021
  • Create and review knowledge articles that after the review are shared on the help and training community for all salesforce customers/users/developers.
  • Work with R&D to troubleshoot and fix Salesforce product issues.
  • Create investigations for the product team with all the details to expedite the issue fix.
  • Act as trusted advisor between customer and R&D team
  • Implement new and complex Salesforce functionalities for customers as Pro bono projects.
  • Review and technically assess release before release hits on preview sandboxes.

Salesforce Developer

Appirio - A Wipro Company
05.2018 - 08.2020
  • Providing technical solution plans and impact analysis documents for new implementations
  • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.
  • Collaborated with stakeholders from various departments to understand their business needs and develop solutions accordingly.

Education

Bachelor of Technology - Computer Sience Engineering

Rajasthan Technical University
Jaipur, Rajasthan
05.2018

Skills

  • Salesforce development and administration
  • Lightning Web Components
  • Aura Framework
  • Apex
  • Visualforce
  • Triggers
  • Integration (REST/SOAP/BULK/Streaming API)
  • Jitterbit
  • Experience Cloud
  • Sales Cloud
  • Service Cloud
  • Einstein Analytics (Tableau CRM)
  • Field Service
  • Marketing Cloud Email Studio
  • Salesforce CPQ (Steelbrick)

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Platform Developer 1
  • Salesforce Certified Platform Developer 2
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Certified Field Service Lightning Consultant
  • Salesforce Certified Marketing Cloud Email Specialist
  • Salesforce Certified Tableau CRM and Einstein Discovery Consultant
  • Salesforce Certified Sharing and Visibility Designer
  • Salesforce Certified Data Architecture and Management Designer
  • Salesforce Certified Application Architect
  • Salesforce Certified Associate
  • Salesforce Certified CPQ Specialist
  • Salesforce Certified Integration Architect

LinkedIn

https://www.linkedin.com/in/himanshu-matharu/

Projects

Kotahi Logistics

  • Integrated powerBi and Salesforce experience cloud sites to expose powerBi charts on portal.
  • retrieval salesforce files and attachment sync to Azure blob storage for saving file storage with LWC for easy retrievel of documents from blob. Added defender malware scanning on azure containers.
  • Built custom notification service for portal users to view daily notifications directly on home page of portal.
  • Sales, service and experience cloud implementation with Neurored and Valorx managed package.
  • Using content management system to expose contents to portal with re-usable frameworks reducing development overhead and technical debt.

Mandiant(Google)

  • Implemented CPQ solutions for customers using out of the box components.
  • Integrated the system with an external Oracle based order processing system to exchange data and process records.
  • Created customized solutions using LWC and apex.
  • Moved the Oracle functionality for enhanced booking and commissions to Salesforce with CSV generation for booking data on demand.
  • Implemented Advanced Approvals in CPQ with custom components utilizing the SBAA (Advanced Approval) API.
  • Handled Copado Deployment with feature branch cleaning and creating and merging promotions for deployment to higher environments.

The Home Depot - FSL implementation

  • Single handedly built an Integration Framework for getting data from SAP via custom integration for Service Contracts and Work Orders using Rest API, Apex Triggers, Queueable class and Scheduled Class.
  • Handled persistent requests and generated logs based upon the current configuration of the system.
  • Field Service Lightning Implementation
  • Utilized Lightning Components, Flows, Lightning Data Service to create Work Orders, take users through guided steps, capture signature and generate Field Service Report.
  • Utilized Apex Triggers on Work Orders, Service Contracts to extend out of box functionality of Salesforce field service.

Omnicell

  • Implemented CPQ solutions for customers using out-of-the-box components.
  • Integrated the system with an external Xactly-based Commision processing system and grant system to exchange data and process records.
  • Streamlined the product and quote creation process using custom implementations and CPQ out-of-the-box solutions.

T-Mobile

  • Implemented SF1 app implementation for their Salesforce classic UI based processes by converting them to lightning components.
  • Created Actions and components in place of Javascript buttons and VF pages.
  • Replaced leaflet Javascript API with Google maps API for tracking purpose of agents.
  • Customized lead conversion process.

Timeline

Senior Salesforce Technical Consultant

Datacom
05.2023 - Current

Salesforce Consultant

KPMG
11.2021 - 04.2023

Salesforce Technical Engineer

Salesforce
08.2020 - 11.2021

Salesforce Developer

Appirio - A Wipro Company
05.2018 - 08.2020

Bachelor of Technology - Computer Sience Engineering

Rajasthan Technical University
Himanshu Matharu