Hinearangi Puhipi

• Greeted and assisted customers to ensure positive dining experiences.
• Handled customer inquiries and resolved issues promptly and effectively.
• Managed reservations and seating arrangements to keep the restaurant running smoothly.
• Worked as a bartender and barista, preparing drinks and providing quality customer service.
• Maintained cleanliness and organization of front-of-house areas consistently.
• Handled high-pressure situations great, maintaining excellent service standards even during peak hours and understaffed shifts.
• Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
• Accurately operated cash register to process customer payments.

• Assisted in daily farm operations ensuring everything was done safely and smoothly.
• Maintained cleanliness and organization of work areas.
• Documented daily activities and observations, ensuring accurate reporting for management review.
• Followed all the farm’s safety rules to keep myself and others safe.
• Collaborated with the team to plan who does what and when, so the work got done efficiently.
• Helped look after the animals - feeding them, keeping their living area clean, and helping them when they needed care.

Gained work experience during high school

• Sorting through & photocopying files.

• Organized Waiōrea Kapa Haka Kakahu by size.

• Organised Tumuaki’s office.

• Ensured staff and kitchen areas remained tidy and well-organized.

• Organized and prepared gifts for teachers transitioning out.

• Arranged meetings between students, teachers, and Tumuaki.

Gained work experience during high school.

• Supported event planning by coordinating logistics and managing schedules for function

• Assisted with vendor communication to ensure services and materials were delivered on time.

• Handling money, keeping within budget of event

• Helped prepare event venue, making sure everything went as planned

• Supported onsite event delivery by overseeing setup, managing last minute changes and attending to guest needs quickly and efficiently

• Proactive problem-solving and effective communication during event.

Gained work experience during high school.

• Unpacked and organized incoming inventory.

• Barista - Developed skills in handling equipment and maintaining quality standards.

• Maintained cleanliness of coffee-making equipment.

• Processed payments and handled customer purchases.

• Ensured work area remained tidy during shift.