Hineiri Kingi
WHK,BOP
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Ian Dowthwaite - King Street Super Liquor
Whakatane
04.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Seasonal Worker
EastPack Edgecumbe
Edgecumbe, BOP
05.2019 - 11.2019
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Harvested fruits and vegetables and prepared for sale or shipping.
Fast Food Cook
Andy And Lucky - Jaws Takeaways
Matata
07.2013 - 10.2016
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Cooked menu items according to specified instructions.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Practiced proper safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and assisted new kitchen staff members.
- Completed orders within established timeframes, meeting customer expectations for prompt service.
- Reduced food preparation times with strong organizational skills in arranging tools and ingredients before starting tasks.
- Managed opening and closing shift kitchen tasks.
- Prepared ingredients for menu items.
- Operated grills, fryers and ovens to cook food items.
- Cleaned and sanitized work areas, utensils and equipment.
Cleaner
Kevin Haig - Awakeri Hot Springs
Awakeri, BOP
05.2011 - 03.2012
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Receptionist
Kevin Haig - Awakeri Hot Springs
Awakeri, BOP
09.2011 - 03.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained visitor log for entering and leaving facility for security purposes.
Kitchen Staff Member
Jive Kitchen
Kawerau, BOP
01.2010 - 07.2010
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
Seasonal Worker
Aerocool
Paengaroa, BOP
03.2008 - 10.2008
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Seasonal Worker
Tūhoe Produce
Ruatoki, BOP
03.2007 - 08.2007
- Evaluate harvesting conditions and identify obstacles.
- Transported and loaded harvested items into delivery trucks.
- Operated farming equipment to move goods safely from fields to collection points.
- Assisted with maintenance and installation of irrigation equipment.
- Harvested fruits and vegetables and prepared for sale or shipping.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Planted ground crops between rows of trees and bushes to control weeds and soil temperatures.
Education
Te Wharekura Ō Ruatoki
Ruatoki, BOPSkills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Store Opening and Closing
- Cash Register Operation
- Stocking and Receiving
- POS system operations
Timeline
Retail Sales Associate
Ian Dowthwaite - King Street Super Liquor
04.2021 - Current
Seasonal Worker
EastPack Edgecumbe
05.2019 - 11.2019
Fast Food Cook
Andy And Lucky - Jaws Takeaways
07.2013 - 10.2016
Receptionist
Kevin Haig - Awakeri Hot Springs
09.2011 - 03.2012
Cleaner
Kevin Haig - Awakeri Hot Springs
05.2011 - 03.2012
Kitchen Staff Member
Jive Kitchen
01.2010 - 07.2010
Seasonal Worker
Aerocool
03.2008 - 10.2008
Seasonal Worker
Tūhoe Produce
03.2007 - 08.2007
Te Wharekura Ō Ruatoki