Hiren Patel

• Improved data collection accuracy by structuring systems for desktop spreadsheets.
• Assisted students with completing enrollment documents, such as applications and financial aid forms.
• Engaging with Real Estate Branch Managers regarding their clients' course enrollment and progress.
• Utilizing systems to assist learners in cross-credit assessments

• Coordinated with internal teams to ensure timely and successful delivery of solutions according to customers' needs.
• Ensured that all queries were answered promptly and accurately while adhering to established policies and procedures.
• Presented existing and prospective customers with valuable service or product information to aid in decision-making.

• Monitored performance of staff and provided feedback.
• Delivered leadership, insight, and mentorship to newly hired employees, enhancing knowledge of various Samsung products and services.
• Developed strategies for improving customer service standards.
• Collaborated with team members to achieve sales and service targets.
• Delegated work to staff, setting priorities and goals.
• Resolved customer complaints in a timely manner.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

• Supported consumers consistently in navigating Samsung products and services
• Ensured customer satisfaction by providing follow-up support after purchases.
• Participated in regular training sessions on new products
• Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

• Collaborated with colleagues to provide a high standard of care for each child.
• Tutored and mentored school children to provide additional learning opportunities.
• Supervised children ages five to 13 during various activities.
  Assisted with school and sports events to promote engagement.
  Motivated children to pursue passions and strive for personal growth.

Ensured freshness and cleanliness of produce for optimal sales quality.
Guided consumers in selecting high-quality fruits and vegetables daily.

Handled and secured crates of fruits and vegetables each day in chilled storage areas