Hiroki Hino

• Worked as receptionist.
• Greeted and registered guests in a 210-room hotel, ,memorizing faces and names to ensure personalized service throughout gust stays.
• Trained 8 new receptionists in using our system (NEPHOPS,) room inspection, and providing guest services.

• Escorted guests to table and served dishes as soon as possible.
• Earned more than 50 feedbacks on google which occupied around 50% in total.

I have studied Spanish and their culture in Mexico for a year as exchange student.