Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Hiromi Taniguchi

Hiromi Taniguchi

Christchurch,Sockburn

Summary

Friendly and attentive hospitality professional with experience in traditional matcha preparation, sake service, and Japanese fine dining. Skilled in calm communication and conflict resolution, with a strong focus on creating a warm and comfortable atmosphere for guests. Known for a gentle personality, teamwork, and thoughtful service that puts people at ease.

Overview

6
6
years of professional experience

Work History

Macha Barista and Japanese Cuisine Sever

Yakumo Saryo-High-end Japanese tea and kaiseki restaurant in Tokyo
Tokyo, Meguro
05.2024 - 05.2025
  • Prepared and served traditional matcha using a tea whisk and a tea bowl.
  • Explained Japanese dishes and ingredients to domestic and international guests.
  • Offered tea pairings to complement seasonal Japanese dishes.
  • Provided sake service and made recommendations based on guests' preferences.
  • Maintained an attentive presence to deliver high-quality hospitality.

Customer Service Officer

Municipal Government
Tokyo And Kanagawa, Shinjuku And Fujisawa
04.2019 - 03.2024
  • Assisted residents with tax inquiries and official procedures at the service counter.
  • Handled a wide range of administrative tasks with accuracy and confidentiality.
  • Provided attentive and respectful service to people of various ages and backgrounds.
  • Trained and supervised part-time staff to ensure consistent service quality.
  • Responded calmly and effectively to difficult situations and internal team conflicts.

Education

Bachelor of Laws - Law

Konan University
Kobe,Japan
03-2018

Skills

  • Warm, friendly, and attentive customer service
  • Macha preparation
  • Conflict resolution with empathy and calmness
  • Clear and respectful communication
  • Calm and professional demeanor under pressure
  • Teamwork

Languages

Japanese
Native/ Bilingual
English
Professional

Affiliations

  • Attending latte art classes to improve coffee and barista skills
  • Enjoy helping others and creating relaxing spaces for guests

Work Type

Part TimeFull TimeContract Work

Work Location

RemoteOn-SiteHybrid

Timeline

Macha Barista and Japanese Cuisine Sever

Yakumo Saryo-High-end Japanese tea and kaiseki restaurant in Tokyo
05.2024 - 05.2025

Customer Service Officer

Municipal Government
04.2019 - 03.2024

Bachelor of Laws - Law

Konan University
Hiromi Taniguchi