Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunny Karaitiana

Upper Hutt,WGN

Summary

Dynamic and detail-oriented professional with a proven track record at Pick A Part, excelling in reception area maintenance and office organization. Recognized for enhancing client satisfaction through exceptional customer service and efficient appointment scheduling. Skilled in implementing effective filing systems and fostering a collaborative team environment, ensuring operational excellence.

Overview

2026
2026
years of professional experience

Work History

Receptionist Assistant

Pick A Part
2023 - Current
  • Streamlined visitor check-in process, enhancing security and efficiency.
  • Assisted in maintaining office supplies inventory, ensuring availability of essential materials.
  • Provided administrative support by preparing reports and correspondence as needed.
  • Developed and implemented filing systems for improved document retrieval efficiency.
  • Collaborated with team members to improve workflow processes and service delivery standards.
  • Resolved customer problems and complaints.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
  • Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Delivered exceptional customer service by assisting clients in a timely manner, ultimately resulting in improved client retention rates.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Answered central telephone system and directed calls accordingly.

Yard Worker

Pick A Part
2023 - Current
  • Conducted inspections to identify areas requiring additional attention or detailing services.
  • Implemented time-saving methods that improved workflow during peak service hours.
  • Provided exceptional customer service, addressing inquiries and ensuring client satisfaction with services rendered.
  • Developed standard operating procedures for consistent quality in vehicle detailing processes.
  • Implemented cleaning protocols to maintain equipment integrity and workplace safety.
  • Operated specialized tools for precise detailing, ensuring optimal performance and finish.
  • Monitored workflow progress, identifying areas for improvement to boost overall productivity across the team.

Pallet Builder

Haines Pallets
2021 - 2022
  • Constructed custom pallets according to specifications, ensuring structural integrity and stability.
  • Operated power tools and machinery safely for efficient pallet assembly.
  • Inspected materials for quality, identifying defects before production.
  • Collaborated with team members to optimize workflow and reduce assembly time.
  • Maintained a clean and organized work area to promote safety and efficiency.
  • Implemented process improvements that enhanced productivity within the team.
  • Monitored inventory levels of materials, reporting shortages to management promptly.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Manufactured wood pallets and crates with nail guns, table saws and chop saws.
  • Operated pallet jack to pull orders out of storage areas.
  • Utilized air hammers, drills and power tools to build pallets and crates.
  • Transferred loaded pallets onto delivery or storage areas.
  • Informed supervisor of equipment malfunction quickly to minimize downtime.

Laborer

Mark Robertson
2018 - 2020
  • Operated machinery to assist in daily production tasks efficiently.
  • Maintained clean and organized work areas to promote safety standards.
  • Loaded and unloaded materials, ensuring accurate inventory management.
  • Assisted team members with various labor tasks and project support.
  • Followed safety protocols, enhancing workplace safety compliance.
  • Collaborated with coworkers to streamline workflow processes effectively.
  • Adapted quickly to changing work demands while maintaining quality standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.

Education

Naenae College
Wellington, NZ

Skills

  • Reception area maintenance
  • Maintaining cleanliness
  • Appointment scheduling
  • Office organization

Timeline

Receptionist Assistant

Pick A Part
2023 - Current

Yard Worker

Pick A Part
2023 - Current

Pallet Builder

Haines Pallets
2021 - 2022

Laborer

Mark Robertson
2018 - 2020

Naenae College

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Sunny Karaitiana