Sunny Karaitiana
Upper Hutt,WGN
Summary
Dynamic and detail-oriented professional with a proven track record at Pick A Part, excelling in reception area maintenance and office organization. Recognized for enhancing client satisfaction through exceptional customer service and efficient appointment scheduling. Skilled in implementing effective filing systems and fostering a collaborative team environment, ensuring operational excellence.
Overview
2026
2026
years of professional experience
Work History
Receptionist Assistant
Pick A Part
2 Eastern Hutt Road, Lower Hutt,5011
2023 - Current
- Streamlined visitor check-in process, enhancing security and efficiency.
- Assisted in maintaining office supplies inventory, ensuring availability of essential materials.
- Provided administrative support by preparing reports and correspondence as needed.
- Developed and implemented filing systems for improved document retrieval efficiency.
- Collaborated with team members to improve workflow processes and service delivery standards.
- Resolved customer problems and complaints.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Delivered exceptional customer service by assisting clients in a timely manner, ultimately resulting in improved client retention rates.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Answered central telephone system and directed calls accordingly.
Yard Worker
Pick A Part
2 Eastern Hutt Road, Lower Hutt 5011
2023 - Current
- Conducted inspections to identify areas requiring additional attention or detailing services.
- Implemented time-saving methods that improved workflow during peak service hours.
- Provided exceptional customer service, addressing inquiries and ensuring client satisfaction with services rendered.
- Developed standard operating procedures for consistent quality in vehicle detailing processes.
- Implemented cleaning protocols to maintain equipment integrity and workplace safety.
- Operated specialized tools for precise detailing, ensuring optimal performance and finish.
- Monitored workflow progress, identifying areas for improvement to boost overall productivity across the team.
Pallet Builder
Haines Pallets
111 Hutt Park Rd, Seaview, Lower Hutt
2021 - 2022
- Constructed custom pallets according to specifications, ensuring structural integrity and stability.
- Operated power tools and machinery safely for efficient pallet assembly.
- Inspected materials for quality, identifying defects before production.
- Collaborated with team members to optimize workflow and reduce assembly time.
- Maintained a clean and organized work area to promote safety and efficiency.
- Implemented process improvements that enhanced productivity within the team.
- Monitored inventory levels of materials, reporting shortages to management promptly.
- Maintained clean and organized workspaces to uphold safety standards.
- Manufactured wood pallets and crates with nail guns, table saws and chop saws.
- Operated pallet jack to pull orders out of storage areas.
- Utilized air hammers, drills and power tools to build pallets and crates.
- Transferred loaded pallets onto delivery or storage areas.
- Informed supervisor of equipment malfunction quickly to minimize downtime.
Laborer
Mark Robertson
Mobile
2018 - 2020
- Operated machinery to assist in daily production tasks efficiently.
- Maintained clean and organized work areas to promote safety standards.
- Loaded and unloaded materials, ensuring accurate inventory management.
- Assisted team members with various labor tasks and project support.
- Followed safety protocols, enhancing workplace safety compliance.
- Collaborated with coworkers to streamline workflow processes effectively.
- Adapted quickly to changing work demands while maintaining quality standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Education
Naenae College
Wellington, NZSkills
- Reception area maintenance
- Maintaining cleanliness
- Appointment scheduling
- Office organization
Timeline
Receptionist Assistant
Pick A Part
2023 - Current
Yard Worker
Pick A Part
2023 - Current
Pallet Builder
Haines Pallets
2021 - 2022
Laborer
Mark Robertson
2018 - 2020
Naenae College