Hohepa Taiaroa

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Kept clients engaged in social networks and communities for personal health and growth.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
• Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
• Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
• Promoted community integration by providing extensive physical, emotional and social support.
• Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
• Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
• Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
• Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
• Conducted regular assessments of client needs, adjusting support plans to better serve them.
• Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
• Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
• Assisted clients in identifying community resources and connecting with appropriate services.

• Oversaw fundraising efforts, leading to greater financial stability and resources for the organization.
• Established strong working relationships with government agencies and other organizations to support advocacy efforts.
• Implemented governance best practices to enhance board effectiveness and accountability.
• Promoted organizational transparency by implementing clear reporting structures and open communication channels.
• Provided guidance on policy development, ensuring compliance with legal requirements and industry standards.
• Guided organizational restructuring efforts that led to improved efficiency and better alignment of resources.
• Enhanced board communication by streamlining meeting agendas and supporting materials.
• Managed crisis situations effectively, minimizing negative impact on the organization''s reputation.
• Mentored executive team members to strengthen leadership skills and improve decision-making processes.
• Spearheaded initiatives aimed at improving employee satisfaction rates within the organization.
• Chaired annual conferences that provided valuable learning opportunities for industry professionals.
• Navigated complex negotiations successfully, securing beneficial partnerships and agreements for the organization.
• Planned and oversaw meetings in accordance with governing documents.
• Maintained impartiality and objectivity during meetings and decision-making.

• Followed school and classroom policies, regulations, dress codes, and schedules.
• Collaborated on group projects to complete professional deliverables.
• Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
• Completed rigorous readings as directed to support unit learning goals.
• Conducted academic research, contributing valuable findings to faculty's knowledge base.
• Initiated peer feedback system for class assignments, improving writing and research skills.
• Enhanced library user experience by implementing intuitive cataloging system.
• Improved student engagement with interactive learning techniques.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Same as support worker

• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
• Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
• Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
• Performed bus driving duties while keeping student safety in mind to maintain good safety record.
• Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.

• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
• Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Arrived on time to customer appointments.
• Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
• Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
• Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.