Hohepa Te Kani
Rotorua,BOP
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Trustworthy and dedicated with 6 years of experience serving customers and operating registers. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
7
7
years of professional experience
Work History
Cashier
Skyline Enterprises
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Retail Assistant
Jay Jays- Casual
09.2023 - 03.2024
- Used POS system to process sales, returns, online orders, and gift card activation's.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Sandwich Artist
Subway
05.2022 - 08.2023
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Team Member
Burger King
04.2021 - 04.2022
- Greeted customers and handled payments via POS system fulfilling over 100+ orders per shift.
- Operated drive thru services including taking orders,handling payments, and delivering food in prompt but friendly manner.
- Maintained clean dining areas, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies and disposing of garbage.
- Worked with my team to maintain smooth operations and high standards of customer service during high-volume rushes
- Swiftly and professionally addressed any customers complaints,escalating to management when requested.
Retail Assistant
LJS
03.2019 - 03.2021
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Offered coupons and special deals to increase quantity of customer spending.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
Packer & Trayline
Trevelyan's Pack & Cool
07.2018 - 11.2018
- Packed merchandise into boxes and containers to ensure safe shipment.
- Assembled cartons, crates and containers.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Arranged items on pallets according to size and weight.
- Accomplished production goals by working with speed and accuracy.
Packing Fish
Pelco Nz
06.2018 - 07.2018
- Stocked and rotated products, supplies and paper goods to optimize freshness.
- Assembled cartons, crates and containers.
- Packed merchandise into boxes and containers to ensure safe shipment.
- Arranged items on pallets according to size and weight.
Food Preparer
Eddy's Bar & Cafe
01.2018 - 05.2018
- Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
- Packaged and stored food products appropriately to ensure proper handling and preservation.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Re-stocked, organized and arranged service and food stations.
- Organized ingredients and restocked supplies to prepare for busy periods.
Skills
- Quick learner
- Team player
- Cash Handling skills
- Reliability and punctuality
- Time management skills
- Written and verbal communication skills
- Customer Service
- POS system operation skills
References
Skyline Activities Assistant Manager: Leigha Hazelwood- 0225040891
Jayjays Manager: Shani Marino- 0279182127
Subway Owner: Nicole Parry- 0272256177
Burger King Manager: Kara Hetaraka- 02040161571
Burger King Manager: Benjamin Pitau- 0212095572
Lj's Previous Franchisee: Christine Small- 021439054
Timeline
Cashier
Skyline Enterprises
11.2023 - Current
Retail Assistant
Jay Jays- Casual
09.2023 - 03.2024
Sandwich Artist
Subway
05.2022 - 08.2023
Team Member
Burger King
04.2021 - 04.2022
Retail Assistant
LJS
03.2019 - 03.2021
Packer & Trayline
Trevelyan's Pack & Cool
07.2018 - 11.2018
Packing Fish
Pelco Nz
06.2018 - 07.2018
Food Preparer
Eddy's Bar & Cafe
01.2018 - 05.2018
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