Hollie James
Ashhurst,Ashhurst
Summary
I am very reliable with time management. I am a fast learner and am able to adapt to situations and environments quickly. I am also an excellent multi tasker and can handle multiple jobs simultaneously and complete within a timely manner. I am able to follow directions and apply leadership skills where applicable.
Overview
12
12
years of professional experience
Work History
Office Administrator
Woodville Transport
Woodville, Woodville
06.2020 - Current
- Writing and sending invoices.
- Answering client emails of inquiries and bookings
- Handling day to day tasks of the business including daily driver schedule.
- Making relationships with clients through excellent customer service skills.
- Keeping track of stock needs and making arrangements for any stocktake needs.
Commercial Cleaner
Woodville Race Course
Woodville, Woodville
10.2020 - 03.2022
- Managed cleanliness and safety of entire racecourse single-handedly.
- Ensured safety and security of all buildings and reported any signs of trespass and damage to client.
- Performed stock take of supplies in all buildings and applied appropriate measures to ensure everything was up to standard.
- Prepared buildings for client bookings including themed parties e.g. weddings and racing events.
- Washed windows, walls, toilets and all surfaces of buildings to ensure a clean enviroment.
Commercial Cleaner
Woodville Old Folks Association
Woodville, Woodville
01.2020 - 03.2022
- Emptied trash cans and replaced liners.
- Washed windows, walls, ceilings to ensure a clean enviroment for customers.
- Followed Safety protocols when handling hazardous materials.
- Identified possible maintenance or safety issues and reported to client.
- Monitored building security and safety by locking doors and checking for signs of trespass.
- Maintained janitorial closets stocked with supplies for daily use.
Sales Clerk and Barista
Yummy Mummy's Cheesecakes
Woodville, Woodville
08.2020 - 02.2022
- Handled sales with customers via cash register.
- Prepared food and beverages including the famous cheesecakes and specialty barista coffees
- Waited on customers.
- Handled opening and closing of shop including balancing out the cash register at start and end of day.
- Prepared food and stock take for day to day operations including regular inventory checks
- Handled food safety aspects including temperatures of fridges and expiration dates of stock.
- Managed day to day and deep cleaning of the shop
- Performing price checks for items upon request for customers.
- Following up on customer requests and concerns in a timely manner.
Crew Worker
McDonalds
Dannevirke, Dannevirke
01.2017 - 06.2018
- Wiped down tables and equipment, swept and refilled stock.
- Wrote up detailed repair orders outlining actions.
- Operated sales with customers at front registers.
- Operated drive thru sales simultaneously with front registers.
- Prepared food in kitchen and completed orders including specialty barista drinks.
- Managing stock take in day to day operations.
- Ensuring all serving areas were properly stocked and customers received orders in a timely manner.
- Completed regular safety checks of food preparation areas and equipment.
Sales Manager
Matamau Diner
Dannevirke, Dannevirke
11.2015 - 01.2017
- Handled food safety preparations
- Regular stock take and ordering of items.
- Handled staff training.
- Used change methods and brought new recipes and fresh ideas to increase sales and productivity
- Handled day to day operations of kitchen including preparing and cooking meals for customers in a timely manner.
- Operated sales with customers and built a loyal customer base through excellent social skills and interactions.
- Prepared specialty barista drinks for customers including regular buses of travellers and tourists in a timely manner.
- Handled balancing of cash register during mid day handover.
- Resolved customer complaints regarding sales and service.
- Analyzed data to identify trends in customer behaviour and develop plans accordingly.
Kitchen Hand
Windfarm Cafe
Woodville, Woodville
04.2013 - 07.2013
- Handled customer orders and executed in a timely manner.
- Distributed food and drinks to customers in a timely manner.
- Peeled and cut fruit and vegetables to prepare for cooking and serving.
- Handled sales with customers.
- Acquired new skills to support team and further accomodate customer needs.
- Prepared specialty barista drinks for customers.
Education
Level 1 Entry Certificate In Criminal Psychology -
Learning Cloud
Online02-2022
NCEA Level 2 -
Open Polytechnic
Pahiatua12-2014
NCEA Level 1 -
Open Polytechnic
Pahiatua07-2014
Certificate in Construction Skills -
Open Polytechnic
Pahiatua06-2014
Certificate in Work And Life Skills -
Open Polytechnic
Pahiatua07-2013
Certificate in Business Skills -
Open Polytechnic
Pahiatua07-2013
Certificate in Food Safety -
Open Polytechnic
Pahiatua06-2013
Level 1 Certificate in Bilingual Reo Maori -
Open Polytechnic
OnlineSkills
- Invoice management
- Client communication
- Schedule coordination
- Stock management
- Data entry
- Customer service
- Inventory control
- Administrative support
- Time management
- Safety compliance
- Facility management
- Event preparation
- Cash handling
- Team collaboration
- Problem solving
- Organizational skills
- Leadership and supervision
- Budgeting assistance
Languages
Te Reo Maori
Limited
Personal Statement- About me.
I am 27 years old. I have two sons and in my spare time enjoy creating things, writing poems and novels, cooking and baking, building things, reading and furthering my knowledge on a vast span of topics ranging from history and human rights to psychology and culture among other things. I am always looking to further my capabilities and willing to learn new skills and information that improve my professional life and my academic one.
Timeline
Commercial Cleaner
Woodville Race Course
10.2020 - 03.2022
Sales Clerk and Barista
Yummy Mummy's Cheesecakes
08.2020 - 02.2022
Office Administrator
Woodville Transport
06.2020 - Current
Commercial Cleaner
Woodville Old Folks Association
01.2020 - 03.2022
Crew Worker
McDonalds
01.2017 - 06.2018
Sales Manager
Matamau Diner
11.2015 - 01.2017
Kitchen Hand
Windfarm Cafe
04.2013 - 07.2013
Level 1 Entry Certificate In Criminal Psychology -
Learning Cloud
NCEA Level 2 -
Open Polytechnic
NCEA Level 1 -
Open Polytechnic
Certificate in Construction Skills -
Open Polytechnic
Certificate in Work And Life Skills -
Open Polytechnic
Certificate in Business Skills -
Open Polytechnic
Certificate in Food Safety -
Open Polytechnic
Level 1 Certificate in Bilingual Reo Maori -
Open Polytechnic
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