Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Holly Hargreaves

Auckland

Summary

I am a dedicated and confident professional, driven by passion, empathy, and a strong sense of conscientiousness. My commitment to continuous professional development underscores my pursuit of excellence. I am resolute in my ambition to consistently enhance my knowledge and communication skills, recognizing them as tools for success. I am seeking a role where I can leverage my strengths. Clifton Strengths assessment: Empathetic, Futuristic, Relator, and Positivity.

Overview

10
10
years of professional experience

Work History

Recovery Coordinator

ACC
11.2022 - Current
  • In this role, I supported people who had an accident-related injury. I looked after a busy caseload of clients who required individual support due to the nature of their injuries.
  • Liaised with key stakeholders clients, employers, and treatment providers to support a client’s recovery through a tailored program suited to their individual cultural and social needs.
  • Lead team meetings to communicate key messages to support our consistency across the business.
  • Supported clients through challenging times in their lives by providing guidance, knowledge, and a plan to help clients regain their independence.
  • This role involved interpreting and explaining concepts around policy and clinical information in an easy-to-understand manner.
  • Onboarding colleagues and supporting their learning and development within the role.
  • In this position, I had the opportunity to incorporate Te reo Maori into day-to-day operations and team meetings.
  • I am a member of the health and safety team. This involved participating in annual health and safety training. Working with the leadership team to create a healthy, safe and supportive work environment. This role’s key aspects required leadership, engagement, and risk management.
  • Completed an Exploring Leadership Workshop.

Nutritionist

Holly Hargreaves Nutrition - Private Practice Online
08.2021 - 12.2024
  • As a self-employed nutritionist, I have successfully managed and operated a part-time nutrition consulting business, specialising in dietary and health assessments, intuitive eating, and wellness coaching.
  • Conducting in-depth consultations with clients to understand their dietary needs, health goals, and lifestyle factors.
  • Strategising and implementing effective marketing initiatives to expand client base and increase visibility.
  • Staying up to date on the latest advancements in nutrition science, attending conferences, and pursuing relevant certifications.
  • Integrating new findings into practice to ensure clients receive the most up-to-date and evidence-based nutritional guidance.
  • Maintaining detailed records of client progress, dietary plans, and assessments to track success and adapt strategies as needed.
  • Ensuring compliance with relevant regulations and ethical standards in all aspects of business operations.

Centre Leader

Jenny Craig
03.2022 - 11.2022
  • This role leading a team of 5 highlighted my strategic leadership but also my ability to proactively tackle challenges, inspire teams, and drive tangible results.
  • Spearheaded the team through the seamless adoption of new systems (salesforce), ensuring a smooth transition and optimising productivity.
  • Set and exceeded KPIs, actively supporting team members in establishing and surpassing their individual performance goals.
  • Conducted impactful team meetings, fostering a culture of collaboration and excellence.
  • Masterfully managed workflow, schedules, and budgets, demonstrating an adept ability to balance multiple facets of the business.
  • Resolved disputes with finesse, fostering a positive team environment that propelled collective success.
  • Proactively devised solutions for day-to-day client needs, showcasing a dedication to exceptional customer service.
  • Expertly received and provided constructive feedback, contributing to continuous improvement.
  • Ensured the maintenance of impeccable health and safety standards across all operations.
  • Played a pivotal role in training both new and existing staff, elevating the calibre of client services and fostering a high-performance team culture.

Weight Loss Consultant

Jenny Craig
07.2020 - 03.2022
  • My role is to provide support and guidance to help clients achieve their health and weight loss goals through changes in lifestyle using evidence-based meal plans created by Dieticians.
  • Reception duties; organizing schedules, booking clients, making phone calls and liaising with other team members.
  • Assisting the manager with banking, paperwork and running the centre.
  • Consultations focused on developing sustainable habits to benefit client's health and weight loss goals.
  • Keeping a strong focus on developing a relationship with food that promotes well-being.
  • Educating on nutrition concepts to aid clients in combating misinformation.
  • Aligning with Jenny Craig’s values of accountability, teamwork, and integrity.

Lodgement Administrator

ACC
04.2019 - 03.2020
  • Managing ACC injury claims in the electronic lodgment system and ACC-related software applications.
  • Giving professional, accurate and personal service to clients to ensure they receive the support needed for their recovery.
  • Liaising with all staff within the ACC Unit – our immediate team and leadership team.
  • Aligning with ACC’s Values and Standards.
  • Ensure that all injury claims are lodged correctly and in a timely manner.
  • Be an integral part of growing an increasingly efficient unit.
  • Contribute to a safe and healthy workplace.
  • Training on relevant applications and business processes.
  • Developing phone and touch-typing skills.
  • While in this role I lead a wellbeing seminar to identify and develop personal character strengths with my colleagues.

Sales & Service Assistant

Farmers Trading Corporation
12.2014 - 02.2019
  • I was entrusted with merchandising and operating the point of sale system (POS).
  • I have developed excellent teamwork skills as I am able to collaborate with a wide range of people from different ethnic backgrounds and ages.
  • Demonstrated commitment to meeting deadlines, delivering customer service of the highest calibre, and consistently lending a supportive hand.
  • Provided excellent customer service by addressing all client concerns and queries.

Education

Bachelor of Science - Nutrition And Microbiology

University of Otago
Dunedin
11-2019

Skills

  • Consulting
  • Leadership
  • Communications
  • Weight Loss Expert
  • Collaboration
  • Onboarding Expert
  • Customer Service
  • Empathy
  • Strategic Leadership
  • Teamwork
  • Safety Standards
  • Constructive Feedback
  • Client Services
  • Accountability

LANGUAGES

English
Native or Bilingual
Hindi
Limited Working

Timeline

Recovery Coordinator

ACC
11.2022 - Current

Centre Leader

Jenny Craig
03.2022 - 11.2022

Nutritionist

Holly Hargreaves Nutrition - Private Practice Online
08.2021 - 12.2024

Weight Loss Consultant

Jenny Craig
07.2020 - 03.2022

Lodgement Administrator

ACC
04.2019 - 03.2020

Sales & Service Assistant

Farmers Trading Corporation
12.2014 - 02.2019

Bachelor of Science - Nutrition And Microbiology

University of Otago

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