Hi, I’m
Holly MacGregor
Gisborne,GIS
Overview
12
years of professional experience
Work History
Wilson Haulage LimitedTairawhiti
Office Manager
01.2017 - Current
Job overview
- Accurately processing payments and invoices, reconciling accounts, managing outstanding accounts, and preparing financial documents
- Exceptional multitasking abilities while juggling diverse responsibilities, including dispatching, and health and safety roles
- Implemented new accounting and accounting and payroll systems for efficiency and easy retrieval of information
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Contributed to a positive work environment by fostering strong working relationships among colleagues
- Planned, created, tested, and deployed HSE policies and procedures
- Managed day to day running between all departments
Eastgate Haulage LimitedTairawhiti
Office Administrator
03.2013 - 09.2016
Job overview
- Interacted with customers by phone, email, or in-person to provide information
- Maintained electronic and paper filing systems for easy retrieval of information
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Contributed to a positive work environment by fostering strong working relationships among colleagues
- Reconciled account files and produced monthly reports
Flight Centre LimitedTairawhiti
Travel Consultant
Job overview
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
National Bank / ANZ Bank
Personal Banker
Job overview
- Promoted financial products by maintaining excellent service offering knowledge.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
National Bank / ANZ Bank
Teller
Job overview
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
Emerald Hotel & Conference Centre
Events and Revenue Co-Ordinator
Job overview
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Produced concept plans for high-profile corporate meetings and events.
- Trained and supervised event staff to complete tasks on time.
- Coordinated transportation and parking arrangements for guests and vendors.
- Created detailed timelines and budgets for events to meet all deadlines.
- Coordinated travel and accommodations for event attendees.
Emerald Hotel & Conference Centre
Reception
Job overview
- Trained and backed reception area, on-call and distribution runs to facilitate quality customer care.
- Provided front desk reception back-up services by answering telephones, greeting visitors and handling deliveries.
- Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
- Performed administrative or clerical duties such as filing, reception, scheduling, data entry and patient registration.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Managed and improved customer service functions for reception and lounge areas.
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Timeline
Office Manager
Wilson Haulage Limited
01.2017 - Current
Office Administrator
Eastgate Haulage Limited
03.2013 - 09.2016
Travel Consultant
Flight Centre Limited
Personal Banker
National Bank / ANZ Bank
Teller
National Bank / ANZ Bank
Events and Revenue Co-Ordinator
Emerald Hotel & Conference Centre
Reception
Emerald Hotel & Conference Centre
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