Overview
Work History
Summary
Timeline
Hi, I’m

Holly MacGregor

Gisborne,GIS
Holly MacGregor

Overview

12
years of professional experience

Work History

Wilson Haulage Limited
Tairawhiti

Office Manager
01.2017 - Current

Job overview

  • Accurately processing payments and invoices, reconciling accounts, managing outstanding accounts, and preparing financial documents
  • Exceptional multitasking abilities while juggling diverse responsibilities, including dispatching, and health and safety roles
  • Implemented new accounting and accounting and payroll systems for efficiency and easy retrieval of information
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
  • Contributed to a positive work environment by fostering strong working relationships among colleagues
  • Planned, created, tested, and deployed HSE policies and procedures
  • Managed day to day running between all departments

Eastgate Haulage Limited
Tairawhiti

Office Administrator
03.2013 - 09.2016

Job overview

  • Interacted with customers by phone, email, or in-person to provide information
  • Maintained electronic and paper filing systems for easy retrieval of information
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
  • Contributed to a positive work environment by fostering strong working relationships among colleagues
  • Reconciled account files and produced monthly reports

Flight Centre Limited
Tairawhiti

Travel Consultant

Job overview

  • Applied effective time management techniques to meet tight deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

National Bank / ANZ Bank

Personal Banker

Job overview

  • Promoted financial products by maintaining excellent service offering knowledge.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.

National Bank / ANZ Bank

Teller

Job overview

  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.

Emerald Hotel & Conference Centre

Events and Revenue Co-Ordinator

Job overview

  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Produced concept plans for high-profile corporate meetings and events.
  • Trained and supervised event staff to complete tasks on time.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Coordinated travel and accommodations for event attendees.

Emerald Hotel & Conference Centre

Reception

Job overview

  • Trained and backed reception area, on-call and distribution runs to facilitate quality customer care.
  • Provided front desk reception back-up services by answering telephones, greeting visitors and handling deliveries.
  • Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
  • Performed administrative or clerical duties such as filing, reception, scheduling, data entry and patient registration.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Managed and improved customer service functions for reception and lounge areas.

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Timeline

Office Manager

Wilson Haulage Limited
01.2017 - Current

Office Administrator

Eastgate Haulage Limited
03.2013 - 09.2016

Travel Consultant

Flight Centre Limited

Personal Banker

National Bank / ANZ Bank

Teller

National Bank / ANZ Bank

Events and Revenue Co-Ordinator

Emerald Hotel & Conference Centre

Reception

Emerald Hotel & Conference Centre
Holly MacGregor