Summary
Work History
Education
Skills
References
Timeline
Generic

Holly Mae Grace

Tauranga,BOP

Summary

Passionate and dedicated professional with extensive experience in customer service, retail, hospitality, cleaning and administration.

Known for clear communication, a friendly and approachable demeanor, and the ability to work efficiently, both independently and in teams. Highly adaptable, quick to learn new systems, and committed to exceeding expectations in every role.

Work History

Administrative and Maintenance Assistant

Bay Pacific Roofing
Tauranga, New Zealand, Mount Maunganui

Casual Part-Time for over 2 years

  • Handled the administration, including processing quotes, organizing documents, and providing general office support.
  • Performed physical labor involving cleaning and painting of roofs, demonstrating strong physical endurance.
  • Maintained workshop efficiency through proactive cleaning, organization, and maintenance duties.
  • Successfully balanced a demanding schedule of manual labor and office-based responsibilities.

Cleaning Manager

Self employment
Tauranga, New Zealand, Mount Maunganui
  • Provided professional cleaning services in private homes.
  • Ensured all spaces were sanitized, organized, and maintained to high standards.
  • Managed scheduling and cleaning independently, demonstrating reliability and trustworthiness.
  • Maintained strong client relationships through quality work and professionalism.

Private Childcare Provider

1+ Year Full-Time Experience
Tauranga, New Zealand
  • Provided dedicated, full-time professional care, consistently demonstrating patience, responsibility, and reliability.
  • Managed daily schedules and provided a safe, supportive, and engaging environment for children.
  • Built and maintained strong, trusting relationships with families.

Hair color technician/ Hair stylist

Rodney wayne
Tauranga, New Zealand, Mount Maunganui
  • Managed customer service including phone bookings and in-person client consultations.
  • Adapted quickly to company protocols and computer systems.
  • Handled opening and closing responsibilities, cash and card transactions.
  • Maintained a professional appearance and attitude while on feet all day.
  • Collaborated with colleagues effectively and also worked independently when required.

Retail Assistant

Shampoo n Things
Tauranga, New Zealand, Mount Maunganui
  • Assisted customers in selecting products tailored to their needs.
  • Ensured customer satisfaction through attentive service and follow-up.

Employee /Food Server Assistant

Domino's Pizza
Tauranga, New Zealand, Mount Maunganui
  • Performed cleaning and sanitizing duties, ensuring a hygienic environment.
  • Delivered fast, friendly customer service, and problem-solved issues.
  • Maintained adherence to health and safety guidelines while meeting time-sensitive tasks.

Employee /Food Server Assistant

Girven Road Takeaways
Tauranga, New Zealand, Mount Maunganui
  • Provided experienced customer service for over 3 years.
  • Handled cash and card transactions, and managed phone orders.
  • Supported team operations by restocking and cleaning, keeping service smooth and efficient.

News Delivery Assistant

Pamphlet Delivery, Papamoa
Tauranga, New Zealand, Papamoa
  • Delivered weekly mail reliably and on schedule.
  • Demonstrated initiative, trustworthiness, and responsibility in completing assigned routes.

Education

NCEA Level 2 - Business And Accounting +

Te Kura
Online

Skills

  • Attention to detail
  • Communication and active listening
  • Motivated and committed
  • Multitasking and task coordination
  • Trustworthy and honest
  • Positive attitude and professional presentation
  • Physical endurance and time management
  • Computer systems & quick learning
  • Creativity and social dexterity
  • Independent and team-oriented
  • Flexible and dedicated
  • Friendly and approachable
  • Professional and reliable

References

References available upon request.

Timeline

Administrative and Maintenance Assistant

Bay Pacific Roofing

Cleaning Manager

Self employment

Private Childcare Provider

1+ Year Full-Time Experience

Hair color technician/ Hair stylist

Rodney wayne

Retail Assistant

Shampoo n Things

Employee /Food Server Assistant

Domino's Pizza

Employee /Food Server Assistant

Girven Road Takeaways

News Delivery Assistant

Pamphlet Delivery, Papamoa

NCEA Level 2 - Business And Accounting +

Te Kura
Holly Mae Grace