Holly Simmons
Auckland,AUK
Summary
I am a dedicated and results-driven individual with strong multitasking abilities and a proactive work ethic. My education and diverse work experience have developed my problem-solving and critical-thinking skills, enabling me to effectively contribute to team objectives. Highly motivated and adaptable, I am empathetic and excel in creating strong relationships that allow for successful collaboration and communication. I am looking to develop my legal experience through practical application and expand my skill set in a dynamic and challenging environment.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Joots
01.2023 - Current
- Managing LinkedIn accounts for Workdek and Northern Forklift Limited
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Food Services Assistant
Mercy Hospital
03.2022 - 11.2024
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within food preparation area.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
Waitress
St Alice
11.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Displayed excellent interpersonal skills when interacting with diverse clientele daily.
Community Services Team Support
Auckland District Health Board
11.2022 - 02.2023
- Managing community services vehicle fleet by prioritising use for nurses, ensuring maintenance was booked and completed in timely fashion, and managing allocation of fleet cars
- Aiding in general administration tasks such as team-wide communication emails, ordering stock, and on-boarding/off-boarding employees.
- Strengthened relationships with community partners through collaboration on joint projects.
Administration Assistant (temporary Role)
ACC
06.2022 - 07.2022
- Providing support to claimant response team by managing inbox and ensuring claimant information and relevant details are accurate and up to date.
- Executed record filing system to improve document organization and management.
Sales and Warehouse Assistant
Crisp Home And Wear
11.2021 - 02.2022
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining high level of customer service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Front of House and Kitchen Hand
Forbes Gourmet Cafe
06.2019 - 02.2021
- Contributed to apositive team atmosphere through effective communication with colleagues and supervisors.
- Followed recipes and chef instructions to prepare food correctly.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Streamlined communication between kitchen and front-of-house staff, reducing errors in orders and enhancing overall efficiency.
- Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
Education
Bachelor of Arts - Political Science
University of Otago
Dunedin11-2025
Bachelor of Laws -
University of Otago
Dunedin11-2025
Skills
- Client communication
- Research
- Critical thinking
- Attention to detail
- Effective multitasking
- Good judgment and decision making
- Customer service
- Logistics management
Accomplishments
- University of Otago New Frontiers Scholarship - 2021
- Academic Honours – 2019 and 2020
- NCEA Excellence Endorsement; Levels 1, 2, and 3 – 2018, 2019, 2020 • Leadership colours - 2020
- Duke of Edinburgh Bronze, Silver, and Gold award - 2017, 2018, 2020
Timeline
Waitress
St Alice
11.2023 - 02.2024
Social Media Manager
Joots
01.2023 - Current
Community Services Team Support
Auckland District Health Board
11.2022 - 02.2023
Administration Assistant (temporary Role)
ACC
06.2022 - 07.2022
Food Services Assistant
Mercy Hospital
03.2022 - 11.2024
Sales and Warehouse Assistant
Crisp Home And Wear
11.2021 - 02.2022
Front of House and Kitchen Hand
Forbes Gourmet Cafe
06.2019 - 02.2021
Bachelor of Arts - Political Science
University of Otago
Bachelor of Laws -
University of Otago
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