Holly Westbury

• Managed customer accounts to secure customer satisfaction and repeat business.
• Built genuine connections with customers to make their experience at Bunnings as positive and happy as possible.
• Delivered outstanding customer service skills, always putting the customer at first priority.
• Learning about new products everyday in order to expand my knowledge and help customers with ease.

• Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
• Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.

• Cleaning and keeping equipment in order
• Creating social media content
• Emails and filing
• Telephone communication about enquiries and member queries.
• Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.

• Role requirements: Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Stocking shelves.
• Client facing customer service.
• Customer telephone communication.

Role requirements: Neatly and efficiently setting up furniture to showcase homes for rent/sale.

• Role requirements: Data entry, filing, administration duties