Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Thomas

Palmerston North,MWT

Summary


Accomplished retail shop owner, event planner, and decorator with over a decade of hands-on experience in both retail and event management.

Known for a strong work ethic, entrepreneurial spirit, and an ability to excel in any endeavor.

Having entered the workforce at the age of 14, I developed practical, street-smart skills that have proven essential in business management, customer service, and creative design.

Driven by an innate capability to handle complex projects, I am recognized for delivering high-quality, personalized experiences for clients and successfully running a thriving retail business.

Adaptable and resourceful, I am skilled in anticipating client needs, solving problems, and ensuring every project and event is completed to the highest standard.

Overview

22
22
years of professional experience

Work History

Event Planner

Self Employed
02.2014 - Current
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Coordinating schedules, event staff, vendors and timelines for events.
  • Adapt quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
  • Event coordination for large events and intimate events.
  • Communication - face-to-face meetings, online and over the phone
  • Engaged by Manawatu District Council to carry out a training presentation for their event staff.
  • Using social media platforms to create buzz around events, driving awareness and interest among target audiences.
  • Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
  • Brainstormed and implemented creative event concepts and themes.
  • Trained and supervised event staff to complete tasks on time.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Transformed venues into memorable spaces through expertly crafted decorative arrangements.
  • Sourced high-quality materials for cost-effective, visually-appealing decorations.
  • Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
  • Ensured compliance with safety regulations while designing and installing decorative elements at venues.
  • Performed manual labor, heavy lifting with event setups/props.

Retail Shop Owner

Self Employed
09.2006 - Current
  • Maintained accurate financial records, sales reports and budget management.
  • Developed hugely loyal customer base by consistently delivering high-quality products and personalized service.
  • Managed inventory levels.
  • Established strong relationships with suppliers.
  • Adapted business strategy for changing market conditions or consumer preferences.
  • Organized successful promotional events to generate increased foot traffic in the store,.
  • Product merchandising.
  • Active engagement on social media.
  • Managed day-to-day business operations.
  • Carried out training with all staff.

Venue Owner

Self Employed
11.2019 - 05.2023

Venues were a 24/7 commitment - often working 30 hours over a 48 hour weekend period .

NB: Created very successful venues even through covid and it's challenges we succeeded.


  • Designed and Created 6 event venues
  • Managed day-to-day business operations for 6 Venues.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed finances and budgeting
  • Consultations with customers to assess needs and propose optimal solutions.
  • Fully trained and motivated employees. Scheduled employees for shifts, taking into account their strengths.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas before and after events


Party Entertainer

Shelley Hornby
09.2002 - 04.2013
  • Managed time effectively, ensuring all activities and performances were completed within the timeframe.
  • Delivered memorable experiences through the use of various props, costumes, and interactive games.
  • Demonstrated flexibility.
  • Generated positive word-of-mouth marketing by a consistent performance
  • Enhanced brand visibility with strong social media presence.
  • Danced and conducted games.
  • Encouraged guests participation through playful antics and engagement.
  • Remained in costume for extended periods for maximum performance effect.
  • Increased client satisfaction by tailoring performances to suit specific event themes and age groups.

Retail Assistant

Shelley Hornby
09.2002 - 09.2006
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Carried out internal merchandising displays and shop feature windows.
  • Contributed to a welcoming atmosphere through courteous interactions with customers.
  • Coordinated with suppliers.

Education

Graduate Certificate - Completed 4 Years Early Morning Scripture Study Classes

The Church Of Jesus Christ Of Latter Day Saints
11-2005

Skills

  • Reliable
  • Trustworthy
  • Loyal
  • Act with integrity
  • Honest
  • Administration
  • Sales / upselling
  • Capable multitasking abilities
  • Public relations
  • Budgeting and finance

Timeline

Venue Owner

Self Employed
11.2019 - 05.2023

Event Planner

Self Employed
02.2014 - Current

Retail Shop Owner

Self Employed
09.2006 - Current

Party Entertainer

Shelley Hornby
09.2002 - 04.2013

Retail Assistant

Shelley Hornby
09.2002 - 09.2006

Graduate Certificate - Completed 4 Years Early Morning Scripture Study Classes

The Church Of Jesus Christ Of Latter Day Saints
Holly Thomas