Open To Work
Ho Ming Chan,Hugh
Auckland,CBD
Summary
Dynamic and results-oriented professional with over five years of education in New Zealand, including high school(yr9-12) and a foundation programme, fostering fluency in English and a global perspective Currently in year 2 pursuing my education in University of Auckland. Proven expertise in customer service from experience at I.T HK, where I consistently exceeded client expectations through exceptional relationship building and personalized service. Customers frequently praised my articulate English and outstanding service, enhancing guest satisfaction. Skilled in point-of-sale operations, product recommendations, and multitasking, with a strong commitment to operational efficiency and food safety standards. A collaborative team player with a passion for delivering top-notch customer experiences, adept at creating positive interactions and driving shop success.
Overview
4
4
years of professional experience
Work History
Sales Associate
I.T HK
Hong Kong, Hong Kong
08.2022 - 12.2022
- Company Overview: a famous clothing brand in Hong Kong
- Assisted in product selection, offering advice on fit, style, color and fabric
- Processed cash payments for customer purchases
- Folded and hung clothing items according to store standards
- A famous clothing brand in Hong Kong
Logistics Team Member
GrandThink SCM Hong Kong Limited
Hong Kong, Hong Kong
12.2023 - 02.2024
- Maintained communication with suppliers regarding order status and delivery schedules
- Coordinated with carriers for timely pickups and deliveries as well as resolving any discrepancies or issues that may arise during transport
- Reviewed and monitored import customs clearance documents for accuracy
- Organized shipment schedules to ensure timely delivery of goods
Pizza Shop Assistant
Pizza Hut
Hong Kong, Hong Kong
04.2024 - 04.2024
- Provided excellent customer service at all times
- Managed phone calls from customers placing orders or inquiring about menu items
- Monitored quality control of products being prepared for sale or delivery
Restaurant Waiter
ACE Karaoke
Auckland Cbd
02.2025 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Arts - media study and communication
University of Auckland
Auckland, NZ07-2026
Skills
- Relationship building
- Teamwork and collaboration
- Guest relations
- Client service
- Outgoing personality
- Contact follow-up
- Point of sale operation
- Product recommendations
- Strong work ethic
- Fast learner
- Reliability and punctuality
Activities
- Gaming
- Listen to rap music
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteRemoteSalary Range
$0/hr - $1000/hrTimeline
Restaurant Waiter
ACE Karaoke
02.2025 - Current
Pizza Shop Assistant
Pizza Hut
04.2024 - 04.2024
Logistics Team Member
GrandThink SCM Hong Kong Limited
12.2023 - 02.2024
Sales Associate
I.T HK
08.2022 - 12.2022
Bachelor of Arts - media study and communication
University of Auckland