Honey Jackie Manu
Mangere East ,AUK
Summary
With a solid background in Administration, Reception, Warehousing, Logistics and Customer Service, I am seeking new challenges within these sectors to utilise my skills in new ways. I bring with me a well-rounded skill set and a proactive, detail-focused work ethic. I am equipped to thrive in fast-paced environments, adapt quickly and communicate effectively with people from diverse backgrounds. Organised and hardworking with a willingness to learn, I am committed to delivering excellent service and results for a great team and am available for an immediate start.
Overview
20
20
years of professional experience
Work History
Assembler
Fisher and Paykel Healthcare
09.2021 - 07.2024
- Assembled medical devices according to production specifications
- Performed cleaning duties and set up production lines to prepare for daily operations
- Completed Device History Records (DHR) before line starts
- Packed assembled medical devices into boxes for shipment
- Followed H&S procedures and wore the correct PPE
General Operational Clerk
Ryders Customs and Forwarding Ltd
10.2010 - 12.2010
- Greeted customers professionally and assisted with enquiries and file organisation
- Provided friendly reception service and ensured client needs were met
- Entered import and export data accurately into internal systems
- Maintained well-organised filing systems and handled documents appropriately
- Assisted with inwards and export freight handling operations
- Managed dispatch duties accurately and kept work areas clean
Office Administrator – Northern Property Services
Excell Corporation Ltd – Downer EDI Works
07.2007 - 07.2010
- Ensured Housing New Zealand KPI targets were met within required timeframes
- Provided support to the Business Support Manager, supervisors, staff and contractors
- Utilised IT systems such as Workbench, Housing New Zealand Database and the Escalation Engine to manage job workflows
- Responded to incoming calls and job enquiries from clients, staff and subcontractors
- Supported the Business Support Manager in handling administrative tasks related to the Housing New Zealand Maintenance Contract
- Ensured all work orders were closed promptly and sent WIPs through to invoicing
- Managed stove orders and maintained the after-hours imports spreadsheet
Ward Clerk
Auckland City Hospital
06.2007 - 07.2007
- Handled patient enquiries and provided customer service support at the ward level
- Admitted patients and confirmed personal and medical details accurately
- Answered and transferred incoming calls within the ward to appropriate staff
- Assisted with administrative tasks to support ward operations
Data Entry – Temp Role
McAlpine Hussmann Limited
03.2007 - 06.2007
- Managed filing systems and performed accurate data entry for administrative tasks
- Carried out reception duties such as greeting visitors and assisting with enquiries
- Answered incoming calls and directed them to the appropriate departments
Warehouse Staff – Temp Role
Healthcare Logistics – Johnson & Johnson
03.2006 - 03.2007
- Provided data entry and administrative support such as processing invoices
- Answered incoming calls and assisted customers over the phone
- Picked and packed customer orders accurately and efficiently
- Maintained invoicing records, organised staff timesheets and met production targets
- Arranged deliveries through Sub60 couriers and booked shipments for overseas export
- Handled quarantine inwards goods and maintained cleanliness in designated areas
Crew Member
KFC
01.2005 - 02.2006
- Provided friendly and efficient customer service at the counter and drive-thru
- Delivered fast and accurate service during busy periods and processed payments
- Prepared and cooked food items and kept kitchen and service areas clean
- Packed customer orders accurately and resolved customer complaints
- Followed all H&S regulations, safe food handling procedures and correct PPE use
Education
National Certificate - Computing – Level 3
Martin Hautus Pacific People Learning Institute
01.2005
National Certificate - Travel – Level 3
Martin Hautus Pacific People Learning Institute
01.2004
National Certificate - Travel – Level 2
Martin Hautus Pacific People Learning Institute
01.2003
Skills
- 3 years’ Manufacturing and Production experience
- 5 years’ Administration, Reception and Warehousing experience
- 1 year Hospitality and Customer Service experience
- Knowledge of Health and Safety regulations, Food Safety standards and PPE use
- Excellent administration and data entry skills with proficiency in Microsoft Office Suite
- Strong customer service, problem-solving, interpersonal and active listening skills
- Positive and professional phone manner
- Friendly communicator with the ability to build rapport with people from all walks of life
- Works well in fast-paced environments and confident meeting targets and deadlines
- Adheres to instructions carefully and adapts swiftly to new processes
Hobbies and Interests
I enjoy listening to music, cooking and spending time with my kids.
Timeline
Assembler
Fisher and Paykel Healthcare
09.2021 - 07.2024
General Operational Clerk
Ryders Customs and Forwarding Ltd
10.2010 - 12.2010
Office Administrator – Northern Property Services
Excell Corporation Ltd – Downer EDI Works
07.2007 - 07.2010
Ward Clerk
Auckland City Hospital
06.2007 - 07.2007
Data Entry – Temp Role
McAlpine Hussmann Limited
03.2007 - 06.2007
Warehouse Staff – Temp Role
Healthcare Logistics – Johnson & Johnson
03.2006 - 03.2007
Crew Member
KFC
01.2005 - 02.2006
National Certificate - Computing – Level 3
Martin Hautus Pacific People Learning Institute
National Certificate - Travel – Level 3
Martin Hautus Pacific People Learning Institute
National Certificate - Travel – Level 2
Martin Hautus Pacific People Learning Institute
Similar Profiles
Thomas JoseThomas Jose
Assembler at Fisher and Paykel Healthcare LtdAssembler at Fisher and Paykel Healthcare Ltd
Dale SasisDale Sasis
Product Development Engineer at Fisher and Paykel HealthcareProduct Development Engineer at Fisher and Paykel Healthcare
Mandeep SinghMandeep Singh
Maintenance Team Leader at Fisher And Paykel HealthcareMaintenance Team Leader at Fisher And Paykel Healthcare
Hope FinauHope Finau
Cashier at Direct Security ServicesCashier at Direct Security Services
Natasha EliuNatasha Eliu
Immanuel Preschool at Early childhood teacherImmanuel Preschool at Early childhood teacher