Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Honey Ratti

Wellington

Summary

Dynamic manager with a proven track record at Peak Hospitality, excelling in customer service and team leadership. Enhanced operational efficiency while controlling costs and boosting profits. Adept at decision-making and maintaining high-quality standards, ensuring compliance and a safe environment for staff and patrons alike.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

4
years of professional experience
1
Certification

Work History

Peak Hospitality

Manager
05.2023 - Current

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

D Mart Supermarket

Manager of Operations
01.2021 - 12.2022

Job overview

  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.

Education

Guru Nanak Dev University
Amritsar

Master of Arts from History
04-1999

University Overview

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Operations management
  • Sales management

Certification

Manager's Certificate


Valid Till: 04-Dec-2027

Timeline

Manager
Peak Hospitality
05.2023 - Current
Manager of Operations
D Mart Supermarket
01.2021 - 12.2022
Guru Nanak Dev University
Master of Arts from History
Honey Ratti