HONEY GRACE VIRAY

With over a decade of diverse managerial experience spanning different industries and regions, I have honed my skills in leadership, operations management, customer service, and team development Transitioning into the fast-paced environment of Dunkin’ Donuts as a Multi-Unit Manager, I led a team across multiple locations, focusing on operational efficiency, financial performance, and fostering a culture of excellence. This experience enhanced my ability to coordinate between various stakeholders, optimize resources, and adapt strategies to meet evolving business needs. My most recent role as an Office Manager at Peter Simons Panel Beating provided me with invaluable insights into customer relationship management, team leadership, and administrative functions. Here I spearheaded efforts to streamline processes, optimize workflow management systems, and ensure seamless coordination between departments. Managing accounts receivable collections and HR responsibilities further strengthened my organizational and problem-solving skills. Throughout my career, I have embraced challenges with enthusiasm, continuously seeking opportunities for growth and learning. I am adept at leveraging technology to enhance productivity and efficiency, with proficiency in tools such as Myob and iBodyshop. Above all, I am deeply committed to delivering exceptional service and fostering a collaborative work environment where team members can thrive and contribute their best.As I embark on the next phase of my professional journey, I am eager to bring my diverse skill set, leadership capabilities, and passion for excellence to a new opportunity. I am confident that my experiences have equipped me with the versatility and resilience to excel in any dynamic setting, and I look forward to contributing positively to the success of your organization

• Excellent customer service
• Conflict resolution
• Strong organization skill
• Excellent leadership quality
• Staff training and development
• Resilient in any situation
• Good verbal and written communication skills
• Customer oriented and attention to details

• Peter Simons, Director, Peter simons Pannel Beating, [0274979972], [antonetteh@cafeconcepts.co.nz]
• Tony Lee, Ceo of Dunkin Donuts NZ, [021776955], [tonylee@cafeconcepts.co.nz]

• Playing guitar
• Cooking
• Dancing
• Traveling