Hongpeng Lu

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

• Research-School Assignment-on Jazz Restaurant to explore the influence of propagation methods on turnover, Analyzed the impacts of different propagation methods on the restaurant’s turnover, 08/2016, 12/2016
• School Assignment-hold an event of raise money for stray pets, 05/2017

• Proficiency in Microsoft tools
• Fluency in English and Mandarin, brilliant communicative ability
• Donate foods and clothes to poor children (2014)

• Volunteer for calling on parking in the right place, 09/2016
• Volunteer for donating used clothes, 2016, 2017
• Volunteer for promote environment protection, 2016
• Volunteer of direct customer entry in competition event, 2017

• Date of Birth: 02/22/1993
• Nationality: China

• Certified liquor license