Hoori George
Auckland,Manurewa
Overview
16
16
years of professional experience
Work History
Loadmarster
Air New Zealand
06.2008 - Current
- Met required productivity and accuracy standards per location and company guidelines.
- Followed all preferred work methods, safety policies and procedures per company guidelines while reporting unsafe conditions.
- Performed damage control checks on items received and contacted supervisors about removing items according to company policies.
- Used both manual and electronic methods to compute aircraft weight and balance.
- Reviewed work schedules, performed safety checks on equipment and obtained supplies to perform work and prepare for operations.
- Optimized space usage when loading cargo and baggage into aircraft compartments.
- Checked placement of cargo and passengers against aircraft restrictions.
- Maximized use of space with proper distribution of cargo in available bays.
- Enforced safety standards with crew and handlers, minimizing risks to personnel, equipment and cargo.
- Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
- Managed team of cargo handlers with focus on maximum productivity and performance.
Service Delivery Leader
Air New Zealand
06.2007 - Current
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Skills
- Minor Repairs
- Aircraft Inspections
- Belt Conveyors
- Cargo Placement
- Aircraft Cargo Loading
- Safety Protocols
- Aircraft Weight Computations
- Critical Thinking
- Time Management
- Verbal and Written Communication
- Cargo Load Briefings
- Restraint Requirements
- Supervision and Mentoring
- Safety Meetings
- Setting Doors
- Marshalling Aircraft
- Safe Driving Techniques
- Equipment Safety
- Hazardous Cargo Transport
- Plans and Documentation
Timeline
Loadmarster
Air New Zealand
06.2008 - Current
Service Delivery Leader
Air New Zealand
06.2007 - Current