Hope Allum
Hamilton
Summary
I have a passion for people and building teams that feel connected, engaged, and aligned. With a strong growth mindset, I continually challenge myself and others to go above and beyond. Having more than 20 years of both strategic and operationally focused roles, I have successfully driven change in both the private and public sector. I have significant experience managing large operational teams, developing strategic direction, generating organisational value, and delivering operational excellence. I am outgoing and enthusiastic and set the bar high and is driven to succeed and would welcome the opportunity for a fresh challenge and to be part of a leadership team with great values.
Overview
25
25
years of professional experience
Work History
Group Platform Owner, Customer Operations and Compliance
Genesis Energy
07.2020 - Current
- Providing strong leadership for the Customer Operations function with the accountability of producing accurate and timely invoices ~$1.8bn per annum and leading risk and compliance across the Retail division.
- Responsibility for $85m budget and associated controls, and management of three direct reports, 110 indirect reports.
- Established clear purpose, vision and objectives across Customer Operations
- Enhanced operational efficiency and productivity through continuous improvement and value generation.
Group Manager, Procurement and Property
Genesis Energy
08.2017 - 07.2020
- Leading the newly consolidated teams of Property, including Facilitates and Procurement functions
- Responsibility for $25m budget and management of five direct reports 10 indirect reports
- A key accountability was the Business Owner of the Kenehi @ Wynyard project which was to relocate 350 staff to a newly built corporate site including all commercial arrangements, the design (hard and soft fit out), stakeholder engagement, improving workplace experience and productivity, robust change management and to build and cement a new culture for Genesis.
- Collaborated with cross-functional teams to maintain project progress
- Established strong stakeholder relationships for smooth project delivery
- Monitored team performance to identify productivity improvement opportunities
- Delegated tasks strategically and monitored progress for timely completion
Business Partner, Generation and Wholesale, Procurement
Genesis Energy
02.2017 - 08.2017
- A highly visible and integral business partner to the Generation and Wholesale team and a trusted advisor that provides commercially astute solutions
- Provides an overall strategic view on Generation and Wholesale team and seen as an enabler for the identification and realization of value
- Advises on most efficient way to work with third parties including the creation and execution of sourcing activities
- Drives governance and supplier relationship management
- Creation and execution of Category, Sourcing and Supplier Relationship strategies.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams
- Liaised between third parties and internal stakeholders to resolve conflicts
- Developed and implemented strategies to enhance third parties relations
- Negotiated contracts with partners to give equitable terms to all parties
Procurement Specialist – Property, Infrastructure and Strategic Projects
Waikato District Health Board
10.2015 - 08.2017
- End to end procurement responsibility for Waikato DHB Property, Infrastructure and Strategic Projects which includes developing sourcing plans for major capital infrastructure projects, implementing active vendor management, becoming a trusted partner to support business activities, leading the department to comply with the Government Rules of Sourcing, and building and implementing vendor and category strategies across key segments.
Procurement Category Manager – Transport
Fonterra
12.2012 - 10.2015
- Category responsibility for Fonterra Transport category with key objectives of management of procurement activity within the category.
Procurement Vendor Manager – Transport
Fonterra
12.2012 - 12.2013
- Relationship management responsibility for Fonterra Transport category with key objectives of Total Cost Reduction, Vendor Management, Risk Management and Vendor Development.
Procurement Vendor Manager - Laboratories
Fonterra
08.2009 - 12.2012
- Category responsibility for Fonterra Laboratory consumables, equipment and services with key objectives of Total Cost Reduction, Vendor Management, Risk Management and Vendor Development.
Procurement Analyst
Fonterra
01.2005 - 08.2009
- Provision of analytic support to the Procurement business unit
- Key member in the tender process for Fonterra New Zealand and Australian Packaging, total value of $300m spend
- Management of vendor price rise/fall processes.
Programme/Project Management
Department of Conservation
03.2004 - 01.2005
- Second in charge of the development and implementation of the Natural Heritage Management System (NHMS) Programme
- Project and people management of a team of 6 scientists and staff
- Project reporting for the Director General (of DOC), steering committees, management and focus groups
- Assessments of risks and issues for all projects and develop innovate solutions in conjunction with key stakeholders
- Building relationships between a number of key client groups both internally and externally.
Catering Purchasing Officer
Royal Infirmary of Edinburgh
08.1999 - 01.2000
- Responsible for catering purchasing at the Royal Infirmary of Edinburgh.
Sales and Marketing Executive
Scottish Courage Ltd
07.1998 - 07.1999
- Responsible for sales and marketing at Scottish Courage Ltd.
Education
Introduction To Commercial Law, A+
Waikato Institute of Technology
Hamilton2007
Masters in Tropical Forestry
University of Canterbury
Christchurch1996
Bachelor of Science (Zoology)
University of Canterbury
Christchurch1994
Skills
- Expert collaborator
- Strong judgement and resolve to deliver results fast
- Proven ability to create cohesive and empowered teams
- Leading diverse people
- Strong analytical skills and decision-making
- Broad commercial acumen
- Strong change management skills
- Not afraid of the unknown/unexpected
- Able to set clear and consistent objectives
Accomplishments
- Winner: Deliver a Difference, Tokaanu Customer Hub, Genesis Awards “Genies” 2023
- Outward Bound, Discovery Masters, 8 Day, 2022
- Winner: Empowering Leadership, Genesis Awards “Genies” 2022
- Winner: Deliver a Difference, Wynyard Building Project, Genesis Awards “Genies” 2021
- Winner: Succeed Together, Implementation of Coupa (Purchasing System), Genesis Awards “Genies”, 2020
- Winner: Most Effective Teaming (Coupa Project), New Zealand Procurement Excellence Awards, 2020
- Finalist: Financial Innovation Project of the Year (Coupa Project), 2020 INFINZ Awards
- Judge: World Procurement Awards 2020
- Trustee: School Gen Trust 2018 onwards
Hobbies and Interests
- Snowboarding
- Mountain Biking
- Family Adventure Runs
References
Available on request
Key Achievements
· Winner: Deliver a Difference, “Genies” 2023
· Outward Bound, Discovery Masters, 8 Day, 2022
· Winner: Empowering Leadership, “Genies” 2022
· Winner: Deliver a Difference, “Genies” 2021
· Winner: Succeed Together, “Genies”, 2020
· Winner: Most Effective Teaming (Coupa Project), New Zealand Procurement Excellence Awards, 2020
· Finalist: Financial Innovation Project of the Year (Coupa Project), 2020 INFINZ Awards
· Judge: World Procurement Awards 2020
· Trustee: School Gen Trust 2018 onwards
Timeline
Group Platform Owner, Customer Operations and Compliance
Genesis Energy
07.2020 - Current
Group Manager, Procurement and Property
Genesis Energy
08.2017 - 07.2020
Business Partner, Generation and Wholesale, Procurement
Genesis Energy
02.2017 - 08.2017
Procurement Specialist – Property, Infrastructure and Strategic Projects
Waikato District Health Board
10.2015 - 08.2017
Procurement Category Manager – Transport
Fonterra
12.2012 - 10.2015
Procurement Vendor Manager – Transport
Fonterra
12.2012 - 12.2013
Procurement Vendor Manager - Laboratories
Fonterra
08.2009 - 12.2012
Procurement Analyst
Fonterra
01.2005 - 08.2009
Programme/Project Management
Department of Conservation
03.2004 - 01.2005
Catering Purchasing Officer
Royal Infirmary of Edinburgh
08.1999 - 01.2000
Sales and Marketing Executive
Scottish Courage Ltd
07.1998 - 07.1999
Introduction To Commercial Law, A+
Waikato Institute of Technology
Masters in Tropical Forestry
University of Canterbury
Bachelor of Science (Zoology)
University of Canterbury
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